{ "$schema": "https://cvjson.com/schema/v1.json", "basics": { "name": "Mary Jacqueline Njoki", "summary": "I seek to apply my knowledge and experience in a dynamic, competent, and fast-growing business firm or organization that will enable me to attain the set goals and objectives." }, "work": [ { "company": "Absa Bank", "position": "Lead Generator", "startDate": "2025-07", "endDate": "2026-06", "highlights": [ "Delivered exceptional sales performance by identifying and meeting customer needs through selling and cross-selling of all Absa Bank Retail products and services", "Provided direct hands-on sales support to generate and convert quality leads into sales", "Participated in specific product campaigns by explaining products to customers", "Owned and managed personal products and channel sales targets to contribute towards direct sales objectives", "Referred customers to specialist product help or advice when uncertain about product delivery or application process", "Completed account opening documentation together with customers and submitted to Line Manager for review", "Completed financial analysis and statement review on customer accounts when selling loans to Retail customers", "Called customers when their accounts were opened and provided contact information for their branch", "Built relationships with internal service providers to ensure quick turnaround time of escalated queries and complaints" ] }, { "company": "Business Cloud Kenya", "position": "Digital Marketer", "startDate": "2021-11", "endDate": "2022-11", "highlights": [ "Created and managed content such as product descriptions and images for user engagement", "Updated and organized product listings on the website for easy customer access", "Ran ad campaigns on digital platforms to promote products and drive traffic", "Conducted market research to understand trends, competitors, and customer needs", "Engaged with customers online, responding to inquiries and gathering feedback", "Tracked and analyzed marketing performance to optimize future campaigns", "Optimized product listings for SEO to improve search visibility and ranking", "Collaborated with other teams to align marketing strategies with business goals" ] }, { "company": "Solidarity Auto General Supplies Limited", "position": "Accountant", "startDate": "2019-08", "endDate": "2020-10", "highlights": [ "Printed, compiled, and submitted tender documents in compliance with company and client requirements", "Prepared, signed, and stamped tender documents for official submission", "Followed up on tender applications to track progress and respond to queries or requests", "Processed payroll and ensured timely payment of employee salaries and statutory deductions", "Supervised junior staff by delegating tasks, monitoring performance, and ensuring timely completion of work", "Signed interns weekly report forms and tracked their progress", "Organized and maintained both physical and digital filing systems for financial and administrative records", "Maintained accurate records of employee payments and prepared supporting documentation", "Managed accounts payable and receivable, including invoice processing and reconciliation", "Liaised with suppliers, clients, and service providers regarding financial matters", "Ensured compliance with accounting standards and internal controls" ] }, { "company": "Evensis", "position": "Customer Care Officer", "startDate": "2018-01", "endDate": "2019-03", "highlights": [ "Provided client support services in accurate and timely fashion", "Maintained high level of professionalism and competence in every customer interaction", "Performed administrative duties required in the organization", "Identified and developed new business opportunities with customer contacts", "Utilized effective problem solving and time management skills in customer service operations", "Attended educational trainings and workshops for professional growth", "Provided support in new product development and enhancement activities" ] } ], "education": [ { "institution": "Pinnacle Business School", "degree": "CPA I and II - Pass", "startDate": "2014", "endDate": "2015" }, { "institution": "University of Nairobi", "degree": "Bachelor of Commerce", "startDate": "2007", "endDate": "2011", "score": "Second Class Honors" }, { "institution": "Fanusi Study Center", "degree": "Certificate", "field": "MS Office", "startDate": "2006-02", "endDate": "2006-06" }, { "institution": "Consolata School", "degree": "Kenya Certificate of Secondary Education (KCSE)", "startDate": "2001", "endDate": "2005", "score": "Mean Grade B Plain (66 Points)" }, { "institution": "Sacred Heart Kyeni", "degree": "Kenya Certificate of Primary Education (KCPE)", "startDate": "1992", "endDate": "2000", "score": "496 Marks" } ], "skills": [ "Ms. Word", "Ms. Excel", "Ms. Access", "Ms. PowerPoint", "Ms. Project" ], "awards": [ { "title": "A member of the Debate Club" }, { "title": "The Secretary of Rotaract Club" }, { "title": "The School Games Captain" } ], "interests": [ "Watching movies", "Reading inspirational books", "Travelling", "Cooking" ], "references": [ { "name": "Mercy Sabina Wanza", "title": "Branch Manager, Absa Bank", "email": "mercy.sabina@absa.africa" }, { "name": "Damasus Ouko", "title": "Branch Manager, Absa Bank", "email": "damasus.ouko@absa.africa" }, { "name": "Joseph Ocholla", "title": "Director, Evensis", "email": "info@evensis.biz" } ], "x-customSections": [ { "name": "PROFILE", "items": [ { "name": "Results oriented with ability to work well with minimum supervision." }, { "name": "Excellent communication and interpersonal skills." }, { "name": "Competent, diligent, and aggressive." }, { "name": "Client focused with courtesy and high integrity." }, { "name": "Self-motivated and keen to detail." } ] }, { "name": "CLUBS", "items": [ { "name": "Debate Club" }, { "name": "Rotaract Club" }, { "name": "AIESEC" } ] } ], "availability": { "status": "open" }, "ats": { "keywords": [ "Lead Generator", "Absa Bank", "Digital Marketer", "Business Cloud Kenya", "Accountant", "Solidarity Auto General Supplies Limited", "Customer Care Officer", "Evensis", "MS Office", "Ms. Word", "Ms. Excel", "Ms. Access", "Ms. PowerPoint", "Ms. Project", "Excellent communication and interpersonal skills.", "Competent, diligent, and aggressive.", "Client focused with courtesy and high integrity.", "Self-motivated and keen to detail.", "A member of the Debate Club", "The Secretary of Rotaract Club", "The School Games Captain", "Debate Club", "Rotaract Club", "AIESEC", "Watching movies", "Reading inspirational books", "Travelling", "Cooking", "Mercy Sabina Wanza", "Branch Manager, Absa Bank", "Damasus Ouko", "Joseph Ocholla", "Director, Evensis" ], "yearsOfExperience": 0, "seniority": "lead", "highestEducation": "Bachelor's" }, "verification": { "email": true, "platform": "freecv.org" }, "i18n": { "primary": "en" }, "meta": { "version": "1.2.2", "canonical": "https://livelink.cv/maryjacqueline-njoki/cv.json", "lastModified": "2026-09-15T12:45:10.145Z", "generator": "FreeCV.org" } }