MARAM AMGED

HUMAN RESOURCES GENERALIST

Highly talented HR Generalist with a B. A. from Ain Shams University and many years of experience in human resources, translation and teaching, brining fluency in English and exceptional communication skills to provide effective, accurate and reliable services.

Nasr City, Cairo
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Languages
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Skills
Work Experience
HR Payroll Specialist
C-TECHNasr City
Jul 2024 — Present
  • Maintain and monitor accurate attendance records for all employees, address and investigate absenteeism issues, providing solutions as need
  • Assist in the recruitment process by posting job openings, screening resumes, phone interviewing, scheduling and attending the physical interviews
  • Coordinate communication with candidates throughout the hiring process
  • Collaborate with hiring managers to understand staffing needs
  • Assist in the onboarding process for new hires, including following-up, completing the needed documents, giving orientations
  • Address employee inquiries and concerns regarding HR policies and procedures
  • Promote a positive workplace culture and employee engagement initiatives
  • Assist in conflict resolution and disciplinary procedures as needed
Telemarketing Agent
CNSNasr City
Dec 2022 — Jan 2024
  • Telemarketing durable medical equipment for US seniors
  • Make outbound calls to a list of potential customers and leads
  • Providing solutions to customer complaints
  • Achieve daily, weekly, and monthly sales targets and KPIs
  • Generate reports on call outcomes and sales performance
Translator and Subtitler
EL Hamed Translation OfficeDubai
Jul 2021 — Nov 2022
  • Converting written material from English into Arabic and vice versa ensuring the translated version conveys the meaning of the original as clearly as possible
  • Creating and formatting closed captions and subtitles
  • Managing the timing and placement of subtitles
  • Working with attention to detail to meet tight deadlines
Skills
Microsoft OfficeLanguages and CAT ToolsSAPOracle UserHard-workingAttention to detail
Education
Bachelor of Arts, English Language
Ain Shams University
2020 — 2024
Languages
English
Fluent
German
Basic
Arabic
Native
Internships
Leo Trading Agency
Jan 2021 - Apr 2021

Gathering payroll data like working hours, leaves, and bank accounts. Screening resumes and application forms. Updating internal databases.