Marabel Mendigoria

Customer Service Associate

Customer service professional with extensive experience in retail and hospitality across Dubai and Abu Dhabi. Skilled in sales support, client engagement, and daily store operations. Seeking opportunities to leverage strong communication and customer-focused skills.

Dubai, United Arab Emirates
0
Languages
0
Skills
Work Experience
Cashier
LULU HYPERMARKET GROUP LLC
Dec 2013 — Dec 2015Abu Dhabi
  • Operated cash register and handled cash, card, and vouchers payments transactions accurately
  • Scanned items, processed purchases, and issued receipts to customers
  • Resolved minor billing discrepancies and supported customers with inquiries at the checkout counter
  • Ensured correct pricing and applied discounts, promotions, and loyalty offers when required
  • Provided excellent customer service while managing checkout queues efficiently
Sales Lady
ANSAR MALL GROUP
Sep 2017 — Feb 2019Ladies Garments
  • Delivered customer-focused retail sales support in the ladies' garments section, assisting shoppers with product selection based on size, fabric, color, and budget requirements
  • Executed visual merchandising tasks including arranging, folding, and maintaining attractive organized product displays
  • Promoted in-store offers, discounts, and seasonal campaigns to maximize sales performance and achieved departmental targets
  • Monitored stock levels, supported inventory control, and coordinated with supervisor for timely replenishment of fast-moving items
  • Handled customer inquiries, complaints, and requests while maintaining high service standards
Cashier
AL TAZAJ FAKIEH BBQ
Mar 2019 — Dec 2021Dubai Mall
  • Welcomed customers in a friendly and professional manner and provided efficient counter service
  • Took customer orders accurately, listened carefully to special requests, and confirmed orders before processing payments
  • Recommended suitable menu items and additional products to support sales and improve customer experience
  • Coordinated with kitchen and service staff to ensure customer orders were prepared correctly and served promptly
  • Maintained cleanliness and arrangements of all stocks and followed FIFO rules
  • Handled customer inquiries, concerns, and complaints politely and professionally, providing appropriate assistance
Guest Associate
DIGI PHOTO ENTERTAINMENT IMAGING LLC
Dec 2021 — Aug 2026Dubai Mall Aquarium
  • Assisted customers in selecting photography, imaging, printing, and entertainment products and services according to their needs
  • Welcomed customers professionally, identified their requirements, and provided friendly and knowledgeable assistance
  • Captured photographs for customers on-site, ensuring proper positioning, lighting, composition, and image quality
  • Operated the cash register/POS system and prepared sales transactions, receipts, and daily cash or card payments records
  • Assisted in achieving sales targets by engaging customers and performing upselling/cross-selling to achieve daily targets
  • Supported daily store operations, including opening and closing duties, stock arrangements, cleaning, and general shop organization
Skills
Effective communicationWillingness to learnExcellent customer serviceTime managementCritical thinkingTeamworkExcellent in customer serviceTime managementsCritical thinker
Education
Graduate in Midwifery, Health Allied Science
2005 — 2008
Languages
English
Fluent
Tagalog
Fluent
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