{
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  "basics": {
    "name": "Mao Monytongta",
    "email": "maomonytongta777@gmail.com",
    "summary": "Senior Customer Service with experience in leading teams and enhancing store operations. Proven ability to coach staff and analyze business performance while delivering exceptional customer service.",
    "location": "Phum 03, Sangkat 01, Sihanoukville"
  },
  "work": [
    {
      "company": "Charles & Keith shop",
      "position": "Senior Customer Service",
      "location": "U MALL Sihanoukville",
      "startDate": "2023-04",
      "endDate": "2024-10",
      "highlights": [
        "Led a team to achieve sales targets, reaching 8 out of 10.",
        "Coach staff to improve customer service skills",
        "Manage store operations for optimal customer experience",
        "Analyze business performance for growth opportunities"
      ]
    },
    {
      "company": "Adidas shop",
      "position": "Customer Service",
      "location": "U MALL Sihanoukville",
      "startDate": "2022-02",
      "endDate": "2023-03",
      "highlights": [
        "Stock arrangement and checking for availability",
        "Shop cleanliness to ensure a welcoming atmosphere",
        "Customer service to assist shoppers",
        "Cashier duties for managing transactions",
        "Efficiently managed multiple tasks in a busy environment"
      ]
    }
  ],
  "skills": [
    "Team Leadership",
    "Store Operations",
    "Inventory Management",
    "Customer Service",
    "MS Office"
  ],
  "languages": [
    {
      "language": "Khmer",
      "fluency": "Native"
    },
    {
      "language": "English",
      "fluency": "Intermediate"
    }
  ],
  "certificates": [
    {
      "name": "MS Office",
      "issuer": "CCN Computer Center",
      "date": "2019-04"
    }
  ],
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  "availability": {
    "status": "actively-looking"
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      "Khmer",
      "English"
    ],
    "yearsOfExperience": 0,
    "seniority": "mid"
  },
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    "email": true,
    "platform": "freecv.org"
  },
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    "primary": "en"
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    "lastModified": "2026-09-18T08:43:49.384Z",
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}