Mao Monytongta

Mao Monytongta

Senior Customer Service with experience in leading teams and enhancing store operations. Proven ability to coach staff and analyze business performance while delivering exceptional customer service.

[email protected] Phum 03, Sangkat 01, Sihanoukville
0
Languages
0
Skills
0
Certification
Work Experience
Senior Customer Service
Charles & Keith shopU MALL Sihanoukville
Apr 2023 — Oct 2024
  • Led a team to achieve sales targets, reaching 8 out of 10.
  • Coach staff to improve customer service skills
  • Manage store operations for optimal customer experience
  • Analyze business performance for growth opportunities
Customer Service
Adidas shopU MALL Sihanoukville
Feb 2022 — Mar 2023
  • Stock arrangement and checking for availability
  • Shop cleanliness to ensure a welcoming atmosphere
  • Customer service to assist shoppers
  • Cashier duties for managing transactions
  • Efficiently managed multiple tasks in a busy environment
Skills
Team LeadershipStore OperationsInventory ManagementCustomer ServiceMS Office
Certifications
MS Office
CCN Computer Center
2019-04
Languages
Khmer
Native
English
Intermediate