Malama Amani

IT Student

Reliable and hardworking tertiary student with experience in customer service, warehouse operations, and youth leadership. Strong communication, teamwork, and problem-solving skills with the ability to adapt quickly in fast-paced environments. Currently completing a Level 6 Diploma in IT Infrastructure while seeking opportunities to grow professionally and contribute to a positive team.

0
Languages
0
Skills
Work Experience
Crew Member
McDonald's Ōtara
Jul 2022 — Apr 2024Auckland
  • Prepared food while following strict hygiene and safety standards, ensuring compliance and a clean workspace.
  • Collaborated effectively with team members to foster a positive work environment.
  • Assisted with the efficient management of opening and closing duties to streamline operations.
Seasonal Warehouse Worker
OfficeMax
Nov 2025 — Feb 2026Auckland
  • Picked, packed, and prepared customer orders for dispatch with high accuracy.
  • Maintained accuracy under tight deadlines, contributing to overall team efficiency.
  • Collaborated with colleagues to consistently meet and exceed daily targets.
Temporary Warehouse Worker
Cornerstone Recruitment
Nov 2024 — PresentCurrentAuckland
  • Picked and packed customer orders accurately and efficiently, ensuring timely delivery.
  • Followed workplace health and safety procedures to maintain a safe environment.
  • Adapted to different warehouse environments and client requirements with ease.
  • Consistently met productivity and quality targets, enhancing overall performance.
Skills
Microsoft 365Windows ServerNetworking FundamentalsCommunication SkillsProblem SolvingTeamworkTime ManagementCustomer Service
Education
Level 6 Diploma in IT Infrastructure, Highlights
Techtorium Institute of Technology
  • Microsoft 365 Administration, Windows Server & Active Directory , Network Infrastructure, Cybersecurity Fundamentals
  • LynCon Foundation Scholarship Recipient (2026)
Level 5 Diploma, Information Technology Technical Support
Techtorium Institute of Technology
2025 — Expected 2026
  • IT Technical Support , Hardware &Software Troubleshooting, Microsoft office & Windows, Networking Fundamentals
  • LynCon Foundation Scholarship Recipient (2025)
McAuley High School
NCEA 1-3
2020 — 2024
  • Toloa STEM Scholarship Recipient (2023 & 2024)
References
Tasi Poumale
Deputy Principal at McAuley High School
[email protected] · 0273881757
...
Julianne Panjeta
Former Restaurant Manager – McDonald's Ōtara
[email protected] · 021 088 57505
Richard Singh
Trainer – Techtorium Institute of Technology
[email protected] · 0211017557
Languages
Samoan
Fluent
English
Fluent
Volunteer Experience
Youth Council Member
Ōtara-Papatoetoe Youth Council
Jan 2022 - Jan 2025

Contributed as a member of the Ōtara Papatoetoe Youth Council (TOPS squad), advocating for youth voices and fostering positive change in the community. Responsibilities included capturing and editing event footage for social media to increase engagement and visibility, as well as organizing after-school events in collaboration with local schools such as De La Salle College, Papatoetoe High School, and Aorere College.

Media and Communications Member
Papakura Bible Chapel
2024 - Present

Facilitating weekly livestreams using Visio, a collaborative platform that integrates with Facebook and YouTube, ensuring high-quality broadcasts that enhance community engagement.