{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "MAI ASHRAF",
    "label": "System Analyst – Banking Applications",
    "summary": "System Analyst with 11+ years of experience in banking and enterprise applications, specializing in requirement analysis, system enhancements, production support, and SDLC coordination. Adept at bridging business and technical teams to deliver scalable, reliable solutions. Strong expertise in core banking systems, API integration, release management, and incident resolution.",
    "location": "Dubai, UAE"
  },
  "work": [
    {
      "company": "Commercial Bank of Dubai",
      "position": "System Analyst",
      "startDate": "2025-06",
      "current": true,
      "highlights": [
        "Gather and analyze business requirements and clarify gaps with stakeholders.",
        "Coordinate with development, QA, and infrastructure teams for smooth delivery.",
        "Support deployment, release management, and production operations.",
        "Monitor application stability and resolve delivery-related issues.",
        "Lead SIT & UAT cycles and ensure timely defect resolution.",
        "Manage incident handling and production issue resolution.",
        "Participate in full SDLC phases including analysis, coordination, testing, and deployment."
      ]
    },
    {
      "company": "International Turnkey Systems",
      "position": "System Analyst",
      "startDate": "2024-11",
      "endDate": "2025-06",
      "highlights": [
        "Gathered and analyzed business requirements and translated them into technical solutions",
        "Designed and coordinated implementation of new system features and banking enhancements",
        "Created design documents for ETHIX core banking change requests",
        "Investigated and resolved technical issues and system defects"
      ]
    },
    {
      "company": "International Turnkey Systems",
      "position": "Software Development Specialist",
      "startDate": "2014-12",
      "endDate": "2024-11",
      "highlights": [
        "Developed and implemented system enhancements for enterprise and banking applications",
        "Participated in project estimation, planning, and technical design",
        "Conducted code reviews to ensure quality and adherence to standards",
        "Provided technical leadership, mentoring, and knowledge sharing",
        "Improved work processes and team productivity"
      ]
    },
    {
      "company": "Khatib & Alami",
      "position": "GIS Developer",
      "startDate": "2014-07",
      "endDate": "2014-11",
      "highlights": [
        "Developed decision-support GIS tools for municipalities",
        "Consolidated multiple project types into a unified GIS platform"
      ]
    },
    {
      "company": "Skydev",
      "position": "Junior Developer",
      "startDate": "2012-10",
      "endDate": "2013-08",
      "highlights": [
        "Developed and supported web and desktop applications for enterprise clients, improving functionality and user experience."
      ]
    }
  ],
  "education": [
    {
      "institution": "Ain Shams University",
      "degree": "Bachelor of Computer Science",
      "field": "Computer and Information Science",
      "startDate": "2012-09"
    },
    {
      "institution": "Information Technology Institute (ITI)",
      "degree": ".NET Development",
      "field": "System Development Department",
      "startDate": "2014-06"
    }
  ],
  "skills": [
    "System Analysis",
    "SDLC",
    "Requirement Gathering",
    "Stakeholder Management",
    "Production Support",
    "Incident Management",
    "Release Management",
    "Core Banking",
    "SIT & UAT Coordination",
    "API Integration",
    "Change Request Management",
    "System Analysis",
    "SDLC",
    "Requirement Gathering",
    "Stakeholder Management",
    "Production Support",
    "Incident Management",
    "Release Management",
    "Core Banking",
    "SIT & UAT Coordination",
    "API Integration",
    "Change Request Management"
  ],
  "projects": [
    {
      "name": "SOFR Implementation",
      "description": "Implemented SOFR-related enhancements and calculations, participated in SIT/UAT and production deployment, ensured regulatory compliance."
    },
    {
      "name": "Secure Card Data Encryption & Decryption Services",
      "description": "Developed secure web services, integrated APIs, and implemented security controls."
    },
    {
      "name": "User Authentication & Password Security Enhancement",
      "description": "Implemented AES encryption, improved credential handling, supported testing and deployment."
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
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      "System Analysis",
      "SDLC",
      "Requirement Gathering",
      "Stakeholder Management",
      "Production Support",
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      "SIT & UAT Coordination",
      "API Integration",
      "Change Request Management",
      "System Analyst – Banking Applications"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
  },
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    "email": true,
    "platform": "freecv.org"
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