MAHAD AHMED OMAR

PROTECTION OFFICER – Applicant

Humanitarian programme professional with 6+ years of experience supporting protection programming, case management, community engagement, information dissemination, referrals, field outreach, data collection, documentation and reporting. Experienced in working directly with IDPs and vulnerable communities through the Norwegian Refugee Council (NRC), Somali Red Crescent Society and INTERSOS. Strong ability to identify protection concerns, support case management and referrals, communicate clearly and respectfully, document information accurately, maintain confidentiality and apply informed consent and survivor-centered approaches. Experienced in HLP case management, GBV case management, community assessments and protection risk identification. Skilled in Microsoft Office, Kobo Collect and ODK, with fluent Somali and English and the ability to work calmly and professionally in demanding humanitarian environments.

Mogadishu, Somalia
0+
Years experience
0
Languages
0
Skills
Work Experience
ICLA PARALEGAL – HLP
Norwegian Refugee Council (NRC)Jowhar, Somalia
2024 — Feb 2026
  • Provide clear and respectful information and legal counselling to IDPs and host community members on HLP rights, documentation, available services and referral options
  • Receive, document and follow up community concerns, protection risks and eviction-related cases while maintaining confidentiality, informed consent and accurate case records
  • Conduct individual and group information sessions, community consultations, interviews and focus group discussions to identify protection needs, risks, concerns and feedback
  • Identify and document 50+ high-risk protection cases and refer them through established pathways for timely technical follow-up and support
  • Prepare accurate weekly and monthly reports and maintain organised electronic and physical records in line with NRC procedures and responsible data-management practices
  • Coordinate with NRC field teams, community representatives, local leaders and other stakeholders to support integrated humanitarian and protection service delivery
  • Support distribution and communication of legal awareness materials to 500+ beneficiaries annually
GBV Case Worker
INTERSOMJowhar, Somalia
Dec 2023 — Mar 2024
  • Supported GBV case management for survivors and individuals affected by or at risk of gender-based violence
  • Supported the intake and assessment of GBV cases while ensuring informed consent, confidentiality and survivor-centered approaches
  • Maintained confidential case documentation and followed established GBV case management procedures
  • Supported referrals and case follow-up to facilitate access to appropriate protection and support services
  • Applied survivor-centered principles, safeguarding, confidentiality and Do No Harm throughout case management activities
ENUMERATOR
Norwegian Refugee Council (NRC)Jowhar, Somalia
Nov 2023 — Mar 2024
  • Collected and verified information from 500+ households across 7 IDP sites through structured interviews and community assessments
  • Communicated with community members to explain survey questions, clarify information and ensure accurate and respectful data collection
  • Identified and documented 30+ HLP-related cases and protection concerns for follow-up and referral
  • Ensured accurate data entry, validation and documentation using digital and paper-based systems
  • Supported community awareness activities and dissemination of information on HLP rights, protection concerns and available services
RELIEF AND LIVELIHOOD VOLUNTEER
Somali Red Crescent Society (SRCS)Jowhar, Somalia
Aug 2021 — Mar 2024
  • Supported community outreach and engagement activities reaching 1,000+ beneficiaries
  • Collected beneficiary feedback, inquiries and concerns and supported communication between communities and programme teams
  • Contributed to field data collection, documentation and reporting for programme monitoring and accountability
COMMUNITY MOBILIZER
INTERSOSJowhar, Somalia
Jul 2020 — Dec 2020
  • Conducted community awareness and risk-communication sessions with IDPs and vulnerable communities across 3 IDP sites
  • Supported field outreach, information dissemination and programme implementation while maintaining respectful communication with community members
  • Monitored supplies and coordinated with field teams to support continuity of activities
OTP REGISTRAR
Women and Child Care Organization (WOCCA)Jowhar, Somalia
Feb 2019 — Dec 2019
  • Managed beneficiary registration and maintained accurate digital and paper-based records
  • Verified beneficiary information and applied data quality-control procedures for accuracy, completeness and reliability
  • Prepared timely reports and maintained organised programme documentation
Skills
Microsoft OfficeKobo CollectODK
Education
Bachelor of Science, Agriculture
Jobkey University, Jowhar, Somalia
2018 — 2021
Diploma, Project Management for International Development and Humanitarian Aid
SITCO, Mogadishu, Somalia
2022
Advanced Diploma, English Language
Language and Computer College, Hargeisa
2021
Diploma, Computer Fundamentals
RAJO Computer, Jowhar, Somalia
2019 — 2020
Bachelor’s Degree, Agriculture
Jobkey University, Jowhar, Somalia
2018 — 2021
References
Mohamud Mohamed Nor
Economic Security Generalist at International Committee of the Red Cross ( ICRC )
[email protected] · +252 615 410 482
Hassan Adow Hassan
Protection Field Officer at International Committee of the Red Cross ( ICRC )
[email protected] · +252 615 255 725
Liban Abdullahi Mumin
ICLA Officer at Norwegian Refugee Council ( NRC )
[email protected] · +252 615 816 622
Languages
Somali
Native
English
Fluent
Professional Training
HLP Eviction Monitoring Tool Training
NRC
2026
Nutrition Rapid MUAC Assessment Training
ICRC
2026
Technical Training on Housing, Land and Property (HLP) and Eviction
NRC
2025
International Humanitarian Law (IHL) Training
ICRC
2022
Child Protection in Emergencies (CPE)
UNICEF
2022
Advanced Data Analysis: Pivot Tables and Dashboards
SITCO
2021–2022
Monitoring and Evaluation (M&E)
National Training Center
2020
Conflict Resolution
National Training Center
2019
Relevant Professional Strengths
Clear and respectful communication with diverse community members and affected populations.
Active listening and accurate documentation of protection concerns, inquiries and feedback.
Ability to handle sensitive case information with confidentiality, informed consent and professional judgment.
Strong teamwork, interpersonal communication and coordination with field and programme teams.
Ability to remain calm, organised and effective under pressure and in challenging field environments.
Key Achievements
Supported communication and engagement with 1,000+ beneficiaries through humanitarian outreach and community-based activities.
Documented and referred 50+ high-risk protection cases through established humanitarian referral pathways.
Conducted household and community assessments involving 500+ households across multiple IDP sites.
Maintained 100% timely weekly and monthly reporting in current role.
Improved outreach coverage by 15% through structured community engagement and monitoring.
Promoted from Enumerator to ICLA Paralegal based on performance, leadership and field competence.