{ "$schema": "https://cvjson.com/schema/v1.json", "basics": { "name": "Maddeala Mounika", "label": "Business Analyst", "summary": "Detail-oriented Business Analyst with a B.Tech in Computer Science and 1+ year of client-facing domain experience in insurance and EdTech. Completed a dedicated Business Analyst training program covering requirements engineering, process modeling, SQL-based data analysis, and Agile methodologies.", "profiles": [ { "network": "LinkedIn", "username": "maddela-mounika-2b605a25b", "url": "https://linkedin.com/in/maddela-mounika-2b605a25b" }, { "network": "GitHub", "username": "123-mouni", "url": "https://github.com/123-mouni" } ] }, "work": [ { "company": "JSpyders", "position": "Business Analyst Trainee", "startDate": "2023-04", "endDate": "2023-09", "highlights": [ "Completed an intensive 5-month Business Analyst training program covering the full BA lifecycle, including requirements planning, elicitation, analysis, documentation, and validation", "Gained training in SDLC, Agile/Scrum methodology, and Waterfall model; practiced sprint planning, backlog grooming, and user story writing under simulated project environments", "Developed proficiency in BRD, FRD, SRS, and Use Case documentation with structured templates and real-world case studies", "Applied SQL for data extraction, joins, aggregations, and reporting, gaining hands-on data querying skills directly used in BA data validation tasks", "Worked on process mapping using As-Is / To-Be models and created business process diagrams to identify inefficiencies and recommend solutions" ] }, { "company": "TATA AIA Life Insurance", "position": "Relationship Manager", "startDate": "2024-06", "endDate": "2024-12", "highlights": [ "Conducted structured client needs assessments to map financial goals to suitable insurance products, directly applying requirements elicitation and gap analysis techniques", "Built and maintained Excel-based sales pipeline trackers and performance dashboards to monitor lead conversion, policy renewals, and monthly revenue targets", "Maintained accurate client and policy records in CRM systems; generated analytical reports on portfolio performance and renewal rates for branch manager reviews", "Translated complex financial product details into clear, audience-specific communication for clients, strengthening business communication and stakeholder presentation skills" ] }, { "company": "Simplilearn EdTech", "position": "Account Relationship Manager", "startDate": "2025-01", "endDate": "2025-06", "highlights": [ "Managed 50+ enterprise and individual client accounts, tracking learning milestones and engagement KPIs through CRM dashboards, identifying patterns and at-risk segments", "Performed data analysis on client usage reports using Excel (pivot tables, VLOOKUP, conditional formatting) to surface renewal trends and upsell opportunities presented to senior management", "Acted as a liaison between clients and the product team by gathering, documenting, and prioritizing feedback that shaped feature improvements", "Created and maintained process documentation for onboarding, escalation, and renewal workflows, reducing average resolution time and standardizing team operations", "Prepared structured weekly MIS reports summarizing account health, churn indicators, and revenue forecasts for leadership review" ] } ], "education": [ { "institution": "PVKK Institute of Technology", "degree": "Bachelor of Technology", "field": "Computer Science & Technology", "startDate": "2020", "endDate": "2024", "score": "78%" } ], "skills": [ "BA Tools & Documentation: BRD, FRD, SRS, Use Case Diagrams, User Stories, Process Maps (As-Is/To-Be)", "Data Analysis: SQL (Oracle), MS Excel (Pivot Tables, VLOOKUP, Power Query, Charts), Basic Tableau/Power BI concepts", "Methodologies: Agile / Scrum, Waterfall, SDLC, UAT, Gap Analysis, Root Cause Analysis" ], "projects": [ { "name": "Insurance Policy Management System – BA Project", "description": "•\tConducted stakeholder interviews and workshops to gather requirements for a policy issuance and renewal management system serving 3 departments.\n•\tProduced a complete Business Requirements Document (BRD) and Functional Requirements Specification (FRS), covering 25+ functional requirements with acceptance criteria.\n•\tCreated As-Is and To-Be process flow diagrams in Draw.io, identifying 4 key process bottlenecks and proposing streamlined workflows that reduced manual steps by ~30%.\n•\tOutcome: Delivered full BA documentation suite (BRD, use cases, data flow diagrams); received top evaluation from training assessors for documentation clarity and stakeholder mapping.", "keywords": [ "MS Word", "Excel", "Draw.io", "SQL" ] }, { "name": "EdTech Student Enrollment & Retention Analysis", "description": "•\tAnalyzed a dataset of 500+ student enrollment, course completion, and dropout records using SQL queries and Excel pivot tables to identify retention trends.\n•\tPerformed root cause analysis on high dropout segments, uncovering correlations between onboarding gaps and early churn — recommending targeted intervention workflows.\n•\tBuilt an interactive Excel dashboard with slicers, charts, and KPI metrics to present findings to a mock stakeholder panel, demonstrating data storytelling skills.\n•\tOutcome: Dashboard adoption was simulated in training; findings informed a revised onboarding checklist — demonstrating end-to-end analytical problem-solving.", "keywords": [ "Excel", "SQL", "Power Query", "Charts" ] }, { "name": "HR Onboarding Process Re-engineering", "description": "•\tMapped the existing (As-Is) HR onboarding process across 6 touchpoints through stakeholder interviews, identifying redundancies and compliance gaps.\n•\tDesigned To-Be process model with a 20% reduction in onboarding steps; documented change impact and transition requirements in a structured change request log.\n•\tPrepared user stories and acceptance criteria for a proposed digital onboarding portal, following Agile format (As a… I want… So that…).\n•\tOutcome: Delivered process reengineering report with ROI justification and a stakeholder sign-off simulation.", "keywords": [ "Visio / Draw.io", "BRD", "Gap Analysis Template" ] } ], "certificates": [ { "name": "Business Analyst Training Program", "issuer": "JSpyders", "date": "2023-09" }, { "name": "Microsoft Azure Administrator Associate", "issuer": "Microsoft" }, { "name": "NPTEL Certification: Software Project Management", "issuer": "NPTEL" }, { "name": "IEEE Hands-on Workshop: IoT Technologies & Protocols", "issuer": "IEEE" } ], "referencesMode": "hide", "availability": { "status": "open", "sponsorship": false }, "ats": { "keywords": [ "Business Analyst Trainee", "JSpyders", "Relationship Manager", "TATA AIA Life Insurance", "Account Relationship Manager", "Simplilearn EdTech", "Computer Science & Technology", "MS Word", "Excel", "Draw.io", "SQL", "Power Query", "Charts", "Visio / Draw.io", "BRD", "Gap Analysis Template", "Business Analyst Training Program", "Microsoft Azure Administrator Associate", "NPTEL Certification: Software Project Management", "IEEE Hands-on Workshop: IoT Technologies & Protocols", "Business Analyst" ], "yearsOfExperience": 0, "seniority": "lead", "highestEducation": "Bachelor's" }, "verification": { "email": true, "platform": "freecv.org" }, "meta": { "version": "1.2.1", "canonical": "https://livelink.cv/maddealamounika/cv.json", "lastModified": "2026-05-25T17:14:50.846Z", "generator": "FreeCV.org" } }