Lutendo Portia Mazibuko

Safety Officer Trainee

Dedicated and results-driven Safety Officer Trainee and experienced customer service professional with 10+ years in customer service, administration, retail management, and telecommunications. Currently supporting health and safety compliance on high-voltage electrical and construction projects. Skilled in site inspections, hazard identification, HIRA, safety inductions, incident reporting, and maintaining health and safety documentation.

[email protected] 069 530 7567 Boksburg
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Language
0
Skills
0
Certifications
Work Experience
Administrative Assistant
Adsfinder – Rivonia
Mar 2015 — Apr 2017
  • Office administration
  • Reception duties
  • Filing and document control
  • Report preparation
  • Customer correspondence
  • Data capturing
Sales Agent
Telkom – Rosebank
Aug 2020 — Sep 2022
  • Assisted customers with products and services
  • Processed customer applications
  • Managed customer information
  • Resolved customer complaints
  • Achieved sales targets
Branch Manager
Telkom – Morningside
Oct 2022 — May 2023
  • Managed customer accounts
  • Resolved escalated customer queries
  • Oversaw branch administration
  • Managed financial documentation
  • Led customer service initiatives
Floor Manager / Branch Manager
The Sales Scientist – Northgate
May 2023 — Jan 2025
  • Managed daily branch operations
  • Supervised staff performance
  • Coordinated logistics and sales activities
  • Resolved customer complaints
  • Prepared operational reports
  • Improved customer satisfaction
Safety Officer Trainee
Mikovhe Electrical and Training Projects (Pty) Ltd
Mar 2026 — PresentCurrent
  • Conduct daily health and safety inspections
  • Assist in implementing Occupational Health and Safety procedures
  • Participate in Hazard Identification and Risk Assessments (HIRA)
  • Conduct toolbox talks and safety inductions
  • Monitor PPE compliance
  • Assist with incident reporting and investigations
  • Maintain health and safety documentation
  • Promote a safe working environment
  • Ensure compliance with company procedures and the Occupational Health and Safety Act
Skills
Occupational Health and SafetyHazard Identification and Risk Assessment (HIRA)Site InspectionsToolbox TalksSafety InductionsIncident ReportingPPE Compliance MonitoringRisk AssessmentsOffice AdministrationCustomer ServiceBranch OperationsTeam LeadershipLogistics CoordinationReport WritingCommunicationProblem SolvingAttention to DetailMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Education
Safety Management
UNISA
Grade 12 (Matric)
Phoenix College High School
Certifications
Safety Management
UNISA
2026
HIRA (Hazard Identification and Risk Assessment)
SHE Representative (SHE Rep)
Funda Institute
2025
First Aid Training
Emcare Academy
2025
Professional Certificate in Office Administration Management
MTF Institute, Udemy
2025
120-Hour TEFL Certificate
TEFL Professional Institute
2023
Call Centre Training
Cornerstone
2008
Languages
English
Fluent
PERSONAL ATTRIBUTES
  • Strong leadership skills
  • Excellent communication
  • Professional and ethical
  • Highly organised
  • Customer-focused
  • Ability to work under pressure
  • Attention to detail
  • Team player
  • Reliable and dependable
  • Strong problem-solving skills
REFERENCES
Dineo Mmoyi
Office and Projects Coordinator, Mikovhe Electrical and Training Projects (Pty) Ltd

Cell: 076 734 7961

  • Additional references available upon request.
References available upon request.
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