LUCKY AMPAMAANI

WAITER | FOOD & BEVERAGE SERVICE | HOSPITALITY OPERATIONS

Customer-focused hospitality professional with 5+ years of waiter experience across Hotel La Grand and Imperial Royal, plus 2 years of UAE operational experience with Talabat. Skilled in guest service, food and beverage service, order taking, table preparation, service coordination, hygiene, and fast-paced operations. Current Talabat experience strengthens capabilities in digital order processing, accuracy, product verification, time-sensitive fulfillment, and customer-focused service delivery. Reliable, well-presented, physically fit, and comfortable working shifts, weekends, and peak service periods.

052 297 4360 Fujairah, UAE
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Language
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Skills
Work Experience
WAITER
Imperial Royal
  • Delivered professional table service and maintained positive guest engagement from arrival through departure.
  • Took accurate orders, communicated special requests, coordinated with the kitchen, and monitored order progress.
  • Served food and beverages efficiently while maintaining presentation, cleanliness, and service standards.
  • Prepared, maintained, and replenished dining tables and service stations during normal and peak operations.
  • Handled customer requests and complaints courteously and escalated complex matters to supervisors.
  • Supported team members during busy periods to maintain smooth restaurant workflow and consistent guest service.
  • Followed food safety, hygiene, sanitation, and workplace safety procedures at all times.
WAITER
Hotel La Grand
  • Welcomed guests, presented menus, explained food and beverage options, and supported a professional dining experience.
  • Accurately recorded food and beverage orders and communicated special requirements to kitchen and service teams.
  • Prepared tables with cutlery, crockery, glassware, napkins, and service items; cleared and reset tables efficiently.
  • Served meals and beverages according to restaurant service and presentation standards.
  • Monitored guest requirements, responded promptly to requests, and handled feedback professionally.
  • Maintained cleanliness and hygiene of dining areas, service stations, and assigned work areas.
PICKER
TalabatUnited Arab Emirates
  • Accurately pick and prepare customer orders using digital order instructions and established operating procedures.
  • Verify product descriptions, quantities, specifications, and order details to minimize picking errors and protect order accuracy.
  • Prioritize multiple orders against service timelines while maintaining quality, hygiene, and safe product handling.
  • Coordinate with operational teams to resolve unavailable, damaged, or incorrect products and support timely fulfillment.
  • Maintain organized work areas and follow workplace safety, hygiene, and quality-control procedures.
  • Demonstrate punctuality, reliability, discipline, and strong performance during high-volume and peak operational periods.
Skills
Food & Beverage ServiceGuest & Customer ServiceRestaurant Table ServiceOrder Taking & ProcessingTable Setup & ClearingFood PresentationPOS & Order CoordinationComplaint HandlingFood Safety & HygieneRestaurant CleanlinessOrder Accuracy & Quality ControlTeamwork & CommunicationTime ManagementFast-Paced OperationsCustomer EngagementRestaurant OperationsTable serviceguest seatingorder takingfood servicebeverage servicetable clearingtable resettingservice-station organizationCustomer ServiceGuest engagementactive listeningservice recoverycustomer satisfactionprofessional communication
Education
Secondary / High School Education
Languages
English
Good
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