LINVAL TAVONGA JIRI

Business Management Graduate

Experienced Business Management graduate with a strong foundation in administrative support and customer service. Successfully maintained transaction records and reconciled receipts at Zimbabwe Foundation for Education with Production while enhancing client satisfaction as a Customer Care Agent at ABC Auctions. Committed to leveraging expertise in finance support and effective communication to drive operational efficiency and improve customer experiences. Recognized for exceptional attention to detail and a proactive approach to problem-solving.

[email protected] 0711412104 / 0781265226 7990 Cold Comfort, Harare, Zimbabwe
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Languages
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Skills
Work Experience
Customer Care Agent
ABC Auctions
Feb 2026 — Current
  • Responded to customer enquiries via phone, email and in person
  • Assisted clients with registrations, bidding, payments and collections
  • Handled cashiering duties, received customer payments and issued receipts accurately
  • Resolved complaints professionally
  • Maintained customer records and collaborated with departments
Administrative and Finance Assistant
Zimbabwe Foundation for Education with Production (ZIMFEP)
Jan 2025 — Dec 2025
  • Responded to customer inquiries
  • Performed typing, filing, copying and document preparation
  • Maintained transaction records and reconciled receipts with vouchers
  • Organized financial documents and supported office operations
Skills
Customer ServiceCommunicationMicrosoft OfficeAdministrationFinance SupportCashieringResearchTeamwork
Education
Bachelor of Business Management
St Thomas University, Mozambique
Grade 12
Southern College Matola
Ordinary Level
Biriiri High School
References
S.Matandirotya
Programs Manager · ZIMFEP
[email protected] · +263779673790
Languages
English
Fluent
Portuguese
Fluent
Shona
Fluent