Maricar M. Lauriaga
Results-driven IT Presales Engineer & IT Specialist with 5+ years of experience in technical solutions, client support, and system deployment. Skilled in bridging business and technology by delivering tailored IT solutions, supporting sales growth, and ensuring operational efficiency. Proven ability to work in fast-paced environments and handle end-to-end technical processes.
Valenzuela City, Philippines
0
Language
0
Skills
0
Certifications
Work Experience
Pre-sales Engineer
- Led the completion of TOR (Terms of Reference) and RFQ (Request for Quotation) processes as the designated Team Lead
- Conducted site surveys and facilitated pre-bid meetings, both onsite and online, to ensure comprehensive project understanding
- Participated in technical training sessions and product enablement workshops to enhance expertise and knowledge
- Delivered tailored technology recommendations to clients, ensuring alignment with their needs and contributing to improved sales outcomes and client satisfaction
- Effectively adapted to dynamic, fast-paced, and matrixed technological environments, demonstrating agility in addressing changing demands
- Supported the presales process by creating proposals, positioning solutions, and responding to technical tender requirements.
- Addressed and resolved technical concerns, facilitating the successful conversion of sales opportunities.
- Managed voucher processing and liquidation for the branch’s aftersales operations, ensuring timely and accurate financial transactions.
- Responsible for creating and maintaining comprehensive documentation for ongoing large-scale projects, ensuring clear, accurate, and well-organized records of project details, processes, and deliverables.
IT Specialist
- Configured and set up workstations, including computers and peripheral devices, to ensure proper functionality and readiness for use
- Inspected, tested, and verified hardware components to confirm operational reliability
- Performed troubleshooting, diagnostics, and hardware repair or replacement as needed
- Maintained detailed logs of repairs, corrective actions, and preventive maintenance schedules
- Conducted quality assurance (QA) and formal testing for custom point-of-sale (POS) systems to ensure performance and compliance with requirements
- Executed year-end preventive maintenance activities to minimize system downtime and extend equipment lifespan.
- Demonstrated basic proficiency in Adobe Photoshop, Illustrator, and Lightroom for basic design and image-editing tasks.
Skills
Goal-orientedInterpersonal skillsProcesses and proceduresTechnical SkillsWell-organizedPunctualitySelf-motivatedCoordination
Education
Bachelor of Science, Information Technology
Pamantasan ng Lungsod ng Valenzuela (PLV)
Certifications
CCNA Training Course
RivanCyber Training Institute – Makati
Fortinet Certified Fundamentals in Cybersecurity
Fortinet Training Institute
Fortinet Certified Associate in Cybersecurity (FCA)
Fortinet Training Institute
Grandstream Certified Specialist (UC Solution)
Grandstream Academy
Grandstream Certified Specialist (Networking Solution)
Grandstream Academy
Cybersecurity Fundamentals
Palo Alto Networks
Network Cybersecurity Fundamentals
Palo Alto Networks
Languages
Korean
Basic
Eligibility and Examinations
Career Service Professional (Second Level)
Armed Forces of the Philippines Service Aptitude Test (AFPSAT) – Passed
Personal Profile
Age
31 years old
Religion
Evangelical Christian
Date of Birth
September 02, 1995
Nationality
Filipino
Place of Birth
Valenzuela City
Height
165 cm
Civil Status
Single
Weight
80 kg
Character References
Angelina Mae Senin
+639854826363 | [email protected]
Angelica Mendi
+639498045869 | [email protected]
Ronaly Abayon
+639604702779 | [email protected]