LAURA WALE

Library Assistant

Dependable and efficient Library Assistant currently working in a public library environment, offering consistent availability and seeking a part-time position to provide reliable support during evening and weekend hours. Currently taking a gap year to gain professional experience, with guaranteed full availability on Wednesdays, Thursdays, and alternate Saturdays. Highly flexible and accustomed to taking on additional shifts at short notice when needed. Committed to delivering high-quality customer service to students and the public alike within a calm, focused study environment. Based in South West London with reliable transport links for commuting evening shifts.

London, SW17

Years experience

Skills

Work Experience

Library Assistant

Tooting LibraryWandsworth, London

Apr 2026 — Present

Support and assist at children's craft activities and community events with 20-40+ attendees.
Provide front-desk support, and process 50+ book transactions, account queries, and payments daily.
Confidently assist a diverse demographic, including children, students, and elderly users.
Troubleshoot public IT and printing issues.
Handle cash, card, and contactless payments for fines and services.

Library Volunteer

Northcote LibraryWandsworth, London

Jul 2025 — Jul 2025

Provided front-desk support, delivering direct assistance to library patrons
Created an engaging promotional display that attracted attention for the Summer Reading Challenge
Took initiative to identify and carry out essential tasks during quieter periods

Library Volunteer

Southfields LibraryWandsworth, London

Jul 2023 — Jul 2023

Shadowed front-of-house staff to gain an understanding of library operations and standards.
Assisted with sorting returned books, shelving stock, and keeping areas tidy.
Developed early experience in using library systems (Soprano LMS) within 2 weeks of placement.

Skills

Library SystemsStock & Cash ManagementCustomer Service & Community EngagementDigital Literacy & IT SupportTime Management & FlexibilityEnforcing Policies & Safeguarding

Education

A Levels: English Literature (B), Fine Art (C), History (C)., GCSEs: 8 GCSEs (9-4), including English (8), Maths (5), History (7).

Burntwood School

2019 — Expected 2026

Appointed as the school's first Poet Laureate, presenting poetry for National and International poetry days.
Led a Poetry Club for younger students.
Mentored Year 10 History students, providing guidance on exam preparation.
Supported Year 7 Art classes, helping younger students settle into a new environment.
Assisted in running the Sixth Form Expressive Painting Club.
Served as a Tutor Group Representative, acting as a voice between peers and staff.

References available upon request.