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    "name": "Kirsten Harris",
    "label": "Homeschool teacher",
    "summary": "Homeschool teacher with a strong foundation in medical terminology and anatomy & physiology. Certified in SQL, able to query, filter, and sort datasets for reporting and audit purposes. Currently training in EHR systems, familiar with electronic health record workflows, and proficient in MS Office Suite, including Excel and Word.",
    "location": "Philadelphia, PA"
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    {
      "company": "Agero",
      "position": "Program Analyst",
      "location": "Remote",
      "startDate": "2021-03",
      "endDate": "2024-09",
      "highlights": [
        "Managed information and documentation while maintaining a high level of accuracy and confidentiality",
        "Ensured quality compliance while managing sensitive data, maintaining accuracy and confidentiality.",
        "Worked with 50+ clients daily, using active listening and attention to detail to understand needs and provide individualized solutions",
        "Collaborated with remote teams through video conferencing and digital communication platforms to maintain consistent workflows and service standards",
        "Applied strong organizational and documentation skills while managing multiple priorities and deadlines",
        "Maintained familiarity with detailed client information, requirements, and changing guidelines to ensure accurate service delivery"
      ]
    },
    {
      "company": "Prime Now LLC",
      "position": "Prime Now Affiliate",
      "startDate": "2020-11",
      "endDate": "2021-02",
      "highlights": [
        "Maintained precise inventory logs and reconciled discrepancies, demonstrating strong attention to detail essential for code verification",
        "Followed strict quality control procedures for perishable goods, mirroring the accuracy required in medical billing"
      ]
    },
    {
      "company": "Amazon Fulfillment Center",
      "position": "FC Associate – Team Lead",
      "startDate": "2016-11",
      "endDate": "2018-04",
      "highlights": [
        "Conducted meticulous inventory audits and variance reports, ensuring regulatory compliance and data integrity",
        "Trained 15+ new hires on quality standards and documentation protocols, improving team accuracy by 20%",
        "Utilized barcode scanning systems and data entry tools to track and record product information"
      ]
    }
  ],
  "education": [
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      "institution": "Hofstra University",
      "degree": "Bachelor of Science",
      "field": "Forensic Science",
      "startDate": "2010-09",
      "endDate": "2014-05"
    }
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  "skills": [
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    "Anatomy & Physiology",
    "EHR Systems",
    "MS Office Suite (Excel, Word, Outlook)"
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    "yearsOfExperience": 10,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
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