Khang Vu

Internship

Experienced hospitality professional with a strong foundation in customer service and guest relations. Demonstrated success in enhancing guest satisfaction through effective communication and prompt resolution of inquiries, complemented by efficient management of service in high-pressure environments. Focused on leveraging multilingual skills in English, Chinese, and Korean to contribute positively to a diverse workplace. Known for optimizing operations and fostering a welcoming atmosphere for guests.

Ho Chi Minh City, Vietnam

Languages

Skills

Work Experience

Receptionist Intern

Kim Do HotelHo Chi Minh City

Aug 2026 — Oct 2026

Managed over 50 guest inquiries, resolving issues quickly to ensure satisfaction
Achieved a 10% increase in guest satisfaction ratings through effective front desk operations

Waiter (Part-Time)

Tour les JoursHo Chi Minh City

Sep 2023 — Oct 2023

Addressed customer inquiries and swiftly resolved service issues for about 50 guests per shift, upholding exceptional guest satisfaction and encouraging repeat patronage
Upholding stringent cleanliness and organization standards for dining areas and service stations to adhere to food safety protocols across 3 locations.

Skills

MS Office SuiteEnglishChineseKoreanProficient in Word, Excel, and PowerPoint for record management and reporting.Foreign languages (English, Chinese)

Education

Chinese Languge

Ho Chi Minh City University of Foreign Languages

Sep 2023 — Present

Languages

English

Fluent

Chinese

Advanced

Korean

Basic

PERSONAL DETAILS

Address

205, Lot F1, Nguyen Thien Thuat Apartment Building, Ward 1, District 3, Ho Chi Minh City, Vietnam

Phone

0909828496

[email protected]

Gender

Male

Date of Birth

20/09/2005

Nationality

Vietnam

Facebook

Khang Vu

TikTok

khangvu022

References available upon request.