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  "basics": {
    "name": "Khaled Zaza",
    "label": "Retail Sales Professional",
    "image": "https://freecv.org/i/avatars/6d549407-a02c-4278-9a10-0c6e3cac05b1/avatar.webp?t=1792539055279",
    "summary": "Results-driven Retail Sales Professional with proven experience delivering premium customer service, individual style consultations, and strategic visual merchandising in fast-paced retail environments. Skilled in maximizing average transaction values through expert upselling methodologies while maintaining meticulous inventory accuracy and flawless point-of-sale operations.\"",
    "location": "Beirut, Lebanon"
  },
  "work": [
    {
      "company": "Kadmous Toy Store",
      "position": "Sales Associate",
      "startDate": "2026-07",
      "endDate": "2026-09",
      "highlights": [
        "Engaged with up to 50+ daily customers, using active listening to provide personalized product recommendations that enhanced satisfaction and brand loyalty.",
        "Designed visual merchandising and promotional displays in high-traffic store zones to increase the visibility of seasonal inventory and key toy collections.",
        "Maintained strict inventory accuracy across the sales floor and stockroom, quickly restocking shelves to ensure a seamless shopping experience for guests."
      ]
    },
    {
      "company": "Jack & Jones",
      "position": "Sales Associate",
      "startDate": "2025-09",
      "endDate": "2026-07",
      "highlights": [
        "Delivered premium, high-energy customer service and individual style consultations within a fast-paced apparel environment, building genuine client relationships and consistently meeting or exceeding established monthly store sales metrics",
        "Mastered upselling and cross-selling methodologies by actively analyzing customer preferences and suggesting matching outfits or accessories, successfully maximizing the average transaction size and total basket value per guest.",
        "Operated cash register systems and point-of-sale (POS) terminals with absolute accuracy, processing diverse payment methods, handling returns smoothly, and performing rigorous nightly reconciliation procedures with zero cash discrepancies"
      ]
    },
    {
      "company": "",
      "position": "Paul Barakat Carpet Company",
      "highlights": [
        "Assisted with customer service and sales operations",
        "Managed inventory and ensured products were well-displayed"
      ]
    }
  ],
  "education": [
    {
      "institution": "Al Horj Ras Beirut",
      "degree": "Baccalaureate in Life Science (Bac2)",
      "startDate": "2024",
      "endDate": "2025"
    }
  ],
  "skills": [
    "Sales",
    "Customer Service",
    "Communication",
    "Negotiation",
    "Display and Merchandising",
    "Microsoft Excel",
    "Microsoft Word",
    "Microsoft PowerPoint",
    "POS and Cash Handling",
    "Adaptability",
    "Multiple Courses and Training"
  ],
  "languages": [
    {
      "language": "Arabic",
      "fluency": "Fluent"
    },
    {
      "language": "English",
      "fluency": "Fluent"
    }
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      "Jack & Jones",
      "Paul Barakat Carpet Company",
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      "Communication",
      "Negotiation",
      "Display and Merchandising",
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      "Microsoft Word",
      "Microsoft PowerPoint",
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      "Adaptability",
      "Arabic",
      "English",
      "Multiple Courses and Training",
      "Retail Sales Professional"
    ],
    "yearsOfExperience": 1,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
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  "i18n": {
    "primary": "en"
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    "lastModified": "2026-10-21T00:15:03.640Z",
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}