KHAGEN BIPINCHANDRA SHAH

Strategic and visionary IT Leader

IT Leader with 32 years driving digital transformation, ERP implementations, and infrastructure management. Proven success leading enterprise cloud migrations and mobile app deployments. Seeking senior IT leadership to spearhead technology strategies and organizational growth.

Ahmedabad, Gujarat, India
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Certifications
Work Experience
Associate General Manager – I.T.
Urmin Group of Companies
Jun 2023 — PresentCurrent
  • Identify business requirements and screen technology vendors based on industry experience, technical competency, and commercial viability
  • Plan, design, and deploy mobile applications with real-time integration into existing enterprise architectures
  • Maintain robust on-premise data centers and enterprise networking connectivity between head office and manufacturing plants
  • Streamline customized ERP solutions through coordination with software vendors and end-users to enhance analytics and minimize customization
  • Spearheaded hire-to-retire HRMS migration integrating legacy systems with biometric and mobile attendance platforms
Associate General Manager – I.T.
Omega Elevators
Jul 2016 — Jun 2023
  • Handled SAP ECC 6.0, CRM, Laserfiche Document Management, Linux Mint, and phpMySQL environments
  • Executed zero-downtime migration of critical SAP servers from on-premise infrastructure to cloud
  • Deployed MPLS solutions establishing secure connectivity between factory, head office, and regional branches
  • Developed and deployed specialized business mobile applications integrated with SAP APIs
  • Designed Performance Appraisal Systems measuring KPIs, evaluations, and targeted training recommendations
General Manager – System & HR
Balkrishna Textiles Pvt. Ltd.
Jul 2014 — Jun 2016
  • Managed enterprise IT infrastructure including RF connectivity and industrial CCTV monitoring systems
  • Oversaw robust maintenance of ERP systems backed by MS SQL and Delphi
  • Directed recruitment cycles with vacancy evaluation, job descriptions, portal tie-ups, interviews, and KRA allocations
  • Implemented integrated employee attendance automation linked directly with ERP
National Head – I.C.T.
Next Gen Publishing Ltd. (Shapoorji Pallonji Group & HDFC Enterprise)
Apr 2005 — Jun 2014
  • Directed nationwide IT infrastructure, communications, MIS, CRM, call centers, and data center operations
  • Designed and implemented nationwide pagination software for directories using Corel Draw, MS SQL, and Adobe InDesign
  • Developed tailor-made CRM and call center software (Hello45) using MS SQL and VB .NET
  • Architected call center technologies including PBX, IVR, and ACD across digital and analog voice environments
  • Led multi-disciplinary teams and instituted reward, incentive, and conflict resolution policies
Sr. Executive – Systems
Infomedia India Ltd. (Formerly TATA Infomedia Limited)
Sep 2003 — Mar 2005
  • Managed IT operations across 6 branches in Western Region
  • Provided end-user and support leadership for SAP R/3 (SD Module) alongside legacy Foxpro systems
  • Contributed to central Yellow Pages pagination team delivering error-free annual publications
Asst. Manager – I.T.
Rasna Pvt. Ltd.
Aug 2002 — Aug 2003
  • Managed IT setups and networking design across head office, branches, and depots supporting TFAT functions
  • Evaluated multiple ERP systems optimizing hardware and server operational costs with minimal customization
Computer Programmer
Torrent Cables Ltd.
Mar 1994 — Jul 2002
  • Maintained tailor-made Clipper/Foxpro software modules for FAS, PO, Invoicing, and Work Orders
  • Served on core team implementing Oracle-based Ebizframe ERP bridging user requirements and technical customization
Skills
Digital TransformationERP SystemsSAP ECCCloud MigrationVendor ManagementProject ManagementTeam LeadershipPerformance Appraisal SystemsNetwork ArchitectureMobile Application DevelopmentStrategic IT ManagementDigital Transformation & InnovationEnterprise ArchitectureIT Infrastructure & Data Center ManagementVendor Evaluation & Commercial NegotiationSAP ECC 6.0 (HR/SD/CRM Modules)SAP S/4HANA & Cloud ConceptsOracle/Ebizframe ERPCustom NoSQL/PHP/MS SQL ERP StreamliningLarge-Scale System IntegrationBusiness Mobile App DeploymentCall Center Technology (PBX, IVR, ACD)Cross-Functional Team BuildingTalent Development & CoachingPerformance Appraisal System Design (KPIs)Conflict ResolutionIncentive StructuresWindows ServerLinuxUNIX (SCO)MS SQL ServerphpMySQLOracle 8/6Visual FoxProCouchbase (NoSQL)CRMLaserFicheASP.NETCOBOLAdobe Creative Suite
Education
Bachelor of Commerce
Gujarat University
66%
Honors Diploma in Software Engineering
APTECH
Diploma in Information & System Management
APTECH
Certifications
ORACLE DBA Certification
2000
Human Resource Management & People Leadership Certifications
Ahmedabad Management Association (AMA)
2015
Google AdWords Qualified Professional: Search Advertising Advanced
2012
Building Tomorrow’s ERP with SAP S/4HANA | Intelligent ERP with SAP S/4HANA Cloud | Guide Your SAP S/4HANA Project to Success
SAP & Cloud OpenSAP Certifications
Hire to Retire Strategy & Operations | SuccessFactors Employee Central | Human Experience Management (HXM)
SAP & Cloud OpenSAP Certifications
SAP Fieldglass Implementation & Assignment Management Tracks | Two-Tier ERP with SAP S/4HANA Cloud
SAP & Cloud OpenSAP Certifications
Artificial Intelligence & Machine Learning: Foundations of AI Program
NASSCOM Futureskills
2020
Machine Learning
TATA Steel
2020
Cloud Computing & Architecture: AWS Certified Solutions Architect Associate, AWS Essentials, Microsoft Azure Concepts, Big Data & Hadoop Essentials, Cyber Security for Beginners
Udemy
2020
Project Management for Beginners
Project Management Institute
2020
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