Kayla Hardin

Survey Interviewer

Detail-oriented professional with over 16 years of experience in the payroll department. Seeking remote, work-from-home opportunities in customer service, focused on backend support without direct customer phone interactions. Proficient in Microsoft Office.

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Language
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Skills
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Certifications
Work Experience
Sewing Support
Ashley Furniture Industries
Jun 2000 — May 2005Ecru, MS
  • Supplied materials to sewing departments
  • Transported products between production areas
  • Corrected items to meet quality standards
  • Coordinated material flow for production needs
Payroll Analyst
Ashley Furniture Industries
May 2005 — Nov 2021Ecru, MS
  • Processed payroll for 300+ employees using ADP
  • Supported payroll operations for multiple locations
  • Reconciled payroll data and time records
  • Maintained employee compensation and tax records
  • Processed garnishments and payroll adjustments
  • Issued direct deposits and manual checks
  • Investigated payroll discrepancies and resolved issues
  • Generated reports and year-end W-2s
  • Trained employees on payroll systems
  • Improved processes, winning a company award for cost-saving ideas, and supported cross-training
Skills
Payroll ProcessingADPPayroll OperationsData ReconciliationEmployee Records ManagementGarnishments ProcessingProblem SolvingReport Generation
Certifications
BRFSS Training
ICF
2026
Social & Behavioral Research Certification
ICF
Alaska CATI Interviewer Training
ICF
ADP, UltiPro, AS400, System Training
HIPAA /Information Privacy
Conduent
Security Awareness
Founder & Conduent
Social Engineering Training
Concentrix
Attention to Detail Certification
TestDome
Travel 101 Certification
Languages
English
Native
References available upon request.