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  "basics": {
    "name": "Kathleen Baldoza Garcia",
    "label": "Customer Sales Support",
    "summary": "Objective: Obtain a responsible job that will allow me to put my training and abilities in full use and contribute to the company’s success.",
    "location": "Boot Tanauan City Batangas"
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      "company": "CT APEX CORPORATION",
      "position": "Customer Sales Support",
      "startDate": "2024-08",
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        "Handled 50+ customer orders and inquiries daily with 98% accuracy.",
        "Maintained a 95% customer satisfaction score by resolving issues within 24 hours.",
        "Helped sales reps cross-sell products, contributing to a 10% boost in recurring orders.",
        "Reduced customer follow-up calls by 20% by sending daily order updates."
      ]
    },
    {
      "company": "Siliconware Precisions Corp. Ltd.",
      "position": "Production Operator",
      "startDate": "2016-01",
      "endDate": "2019-01",
      "highlights": [
        "Monitored and ensured continuous material delivery across multi-station machine setups, reducing machine idle time by up to 20%",
        "Maintained a 99%+ accuracy rate in tracking inventory flow and component distribution across the active production floor."
      ]
    },
    {
      "company": "Japlas Injection Moulders Corp.",
      "position": "Appearance Checker / Operator",
      "startDate": "2012-09",
      "endDate": "2018-04",
      "highlights": [
        "Conducted high-precision microscope inspections on thousands of micro-components daily, maintaining a sub-1% defect escape rate to downstream processes.",
        "Reviewed and verified 100% of quality assurance documentation prior to handoff, preventing non-compliant batches from reaching final quality control."
      ]
    },
    {
      "company": "Amkor Technology Philippines",
      "position": "Production Worker",
      "startDate": "2013-04",
      "endDate": "2016-12",
      "highlights": [
        "Collected, inspected, and packaged plastic components at high throughput, reducing initial QC rejection rates by 80%.",
        "Standardized post-machine sorting processes, consistently achieving 99% of daily target output goals while minimizing material waste."
      ]
    }
  ],
  "skills": [
    "Customer Service",
    "Order Processing",
    "Sales Growth",
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    "Inventory Management",
    "Material Handling"
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  "languages": [
    {
      "language": "English",
      "fluency": "Intermediate"
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    "yearsOfExperience": 0,
    "seniority": "entry"
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  "verification": {
    "email": true,
    "platform": "freecv.org"
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    "primary": "en"
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