Kashif Rehman

Results-oriented business professional

Results-driven management professional with over 15 years of progressive experience in Operations Management, Accounts, Marketing, Business Development, and Administration. Proven ability to lead cross-functional teams, manage financial operations, streamline business processes, and drive organizational growth. Experienced in budgeting, financial reporting, cash flow management, cost control, operational planning, stakeholder engagement, and strategic decision-making. Strong background in client relationship management, business expansion, and process optimization, with a commitment to delivering measurable results in fast-paced environments.

[email protected] 03135914080 Islamabad, Pakistan
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Projects
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Languages
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Skills
Work Experience
Deputy Assistant Manager
Usmania Hotel
Feb 2023 — Feb 2026Murree, Pakistan
  • Assisted hotel manager with daily operations
  • Trained and supervised hotel staff to ensure compliance with policies
  • Handled customer complaints and issues promptly
  • Maintained cleanliness of guest rooms and public areas
  • Coordinated with housekeeping and maintenance for room readiness
  • Checked guests in and out while processing payments
  • Assisted in budget management and room rate setting
  • Ordered supplies and monitored inventory levels
  • Ensured adherence to safety standards by staff and guests
  • Helped plan and coordinate hotel events and guest activities
  • Monitored guest feedback and recommended improvements
Operations & Accounts Manager
Down Town Mall
Nov 2018 — Aug 2022Islamabad, Pakistan
  • Managed daily business operations and administrative functions
  • Supervised accounts payable, accounts receivable, bank reconciliations, and cash flow
  • Prepared monthly financial reports, budgets, and operational performance reports for senior management
  • Coordinated with management and shareholders by providing financial and operational insights
  • Monitored operational expenses and implemented cost-control initiatives
  • Maintained accurate financial records and ensured compliance with company policies
  • Led cross-functional teams to improve operational efficiency and service quality
  • Supported strategic planning and business growth initiatives
Assistant Manager – Operations & Business Development
Urban Marketing
Jan 2017 — Oct 2018Rawalpindi, Pakistan
  • Assisted in managing day-to-day operations and business development activities
  • Coordinated with the accounts department to maintain records, invoices, and payment documentation
  • Prepared operational and sales reports for management decision-making
  • Assisted in budgeting and expense monitoring
  • Built and maintained client relationships to support business growth
  • Coordinated marketing initiatives with operations and accounts teams
  • Improved operational processes to enhance efficiency and customer satisfaction
Marketing Manager
Star Marketing (PVT.) LTD.
Aug 2012 — May 2017Islamabad, Pakistan
  • Conducted training sessions to support skill development among team members
  • Aligned marketing plans with business objectives to ensure consistent strategy execution
  • Implemented direct email marketing initiatives to increase customer engagement
  • Negotiated agreements with external agencies to secure beneficial terms
  • Presented purchase proposals to sellers for their assessment
  • Compared properties with recent sales to establish competitive market pricing
  • Provided clients with advice on market trends, pricing, legal requirements, and related issues
  • Prepared necessary documentation including contracts, purchase agreements, closing statements, deeds, and leases
  • Responded to client inquiries concerning construction, financing, maintenance, repairs, and appraisals
  • Collaborated with sales teams to improve lead generation activities
  • Carried out market research to identify new trends and opportunities
Business Development Officer
Prism Estate & Builders (PVT.) LTD.
Oct 2004 — Jul 2012Rawalpindi, Pakistan
  • Facilitated collaboration with suppliers to ensure steady supply chain flow
  • Assisted in designing initiatives aimed at improving customer satisfaction and loyalty
  • Supported budgeting processes focusing on reducing costs
  • Identified potential business opportunities, yielding a broader client base
  • Managed cross-functional teams to deliver high-quality projects on schedule
  • Cultivated strong relationships with stakeholders for increased trust and collaboration
  • Streamlined internal processes with an aim to enhance productivity levels
  • Established standards of performance for consistent quality assurance
Marketing Intern
Mobilink GSM
Jul 2010 — Sep 2010Rawalpindi, Pakistan
  • Assisted in developing and implementing marketing campaigns to increase brand awareness in Rawalpindi
  • Conducted market research and analyzed consumer behavior to support marketing strategies
  • Managed social media accounts and created engaging content to boost online presence
  • Collaborated with sales and product teams to align marketing efforts with business goals
  • Organized promotional events and supported logistics to enhance customer engagement
Projects
Pakistan Property & Real Estate Exhibition – Houston, Texas, USA

Represented Star Marketing (Pvt.) Ltd. at the Pakistan Show & Express Real Estate Pavilion held in Houston, Texas, USA. Promoted Pakistani real estate investment opportunities, engaged with overseas investors, strengthened international business relationships, and represented the organization at an international property exhibition.

Business DevelopmentInternational MarketingClient RelationsSalesNegotiationReal Estate Marketing
STAR Property Expo 2020 – Diamond Plus Sponsor Participation

Managed Downtown Mall's participation as a Diamond Plus Sponsor at STAR Property Expo 2020 held at Pak-China Friendship Centre, Islamabad. Coordinated marketing campaigns, corporate branding, client engagement, and business development activities during the exhibition.

Business DevelopmentEvent ManagementMarketing StrategyClient RelationsBrand Promotion.
Apex Arcade Commercial Building – Project Completion

Contributed to the successful completion and promotion of the Apex Arcade Commercial Building project. Coordinated with project stakeholders, supported business development initiatives, and participated in marketing and commercial activities leading to project completion and industry recognition.

Project CoordinationBusiness DevelopmentCommercial Real EstateStakeholder ManagementMarketing.
Skills
Strategic Planning & Business DevelopmentMarketing & Brand ManagementLeadership & Team ManagementFinancial Planning & BudgetingMarket Research & Business AnalyticsNegotiation & Client Relationship ManagementDigital MarketingCRM SystemsBusiness DevelopmentDigital Marketing & CRM Systems
Education
Master of Business Administration, Marketing
National University of Modern Language (NUML)
May 2008 — Jun 2010
Bachelor of Business Administration, B.Com
University of the Punjab (Punjab University)
Aug 2002 — May 2004
HSSC General Science
Govt Denny's Higher Secondary School
May 2002 — May 2002
Matriculation
Govt Denny's Higher Secondary School
Mar 2000 — Mar 2000
Certifications
Sales Training
Star Marketing Pvt Ltd.
Jun 2014
Information Technology (A+ Grade)
Govt. Denny's Higher Secondary School, Rawalpindi.
2001-12
Team Management & Leadership
Lajnah Management Development Center
2010-05
Languages
English
Advanced
Urdu
Native
Awards
Successful Completion Award – Apex Arcade
Top City-1.
May 2021 - May 2021

Awarded for contributing to the successful completion and promotion of the Apex Arcade project.

  • Successful Completion Award – Apex Arcade. Presented by: Organization represented: Downtown Mall. Description: Awarded for contributing to the successful completion and promotion of the Apex Arcade project
Outstanding Performance Award.
Star Marketing Pvt. Ltd.
Aug 2020

Recognized for outstanding performance in client engagement, project promotion, and business development during the expo.

  • Organization represented: Downtown Mall.
References available upon request.
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