{
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  "basics": {
    "name": "Karolina Habzda",
    "summary": "Hospitality professional with comprehensive experience in managing food and beverage operation sacross both chain and privately owned hotels of medium and large size. Proven track record in staff training, inventory management, and cost control, consistently enhancing customer satisfaction and operational efficiency. Skilled in coordinating events, developing menus, and ensuring compliance with health and safety regulations, while maintaining high service and quality standards.",
    "location": "Portsmouth"
  },
  "work": [
    {
      "company": "Village Hotels",
      "position": "Food and Beverage Manager",
      "location": "Southampton Eastleigh",
      "startDate": "2025-09",
      "current": true,
      "highlights": [
        "Spearheaded recruitment, training, and development of high-performing teams, cultivating a culture of hospitality and accountability",
        "Optimized staff scheduling and coordination to enhance labour efficiency and operational effectiveness",
        "Resolved unexpected issues with composure and efficiency, ensuring flawless execution of events",
        "Engineered recruitment, training, and management of the F&B team, guaranteeing consistent and exceptional service delivery"
      ]
    },
    {
      "company": "Marwell Hotel",
      "position": "Food and Beverage Manager",
      "location": "Colden Common, Winchester",
      "startDate": "2024-03",
      "endDate": "2025-09",
      "highlights": [
        "Improving EHO Food Hygiene Rating from 3 to 5 by implementing rigorous food safety and cleanliness \tstandards.",
        "Maintaining 70–73% gross profit margins through effective stock control, waste reduction, and \tstrategic supplier negotiations.",
        "Leading recruitment, training, and development of high-performing teams to foster a culture of \thospitality and accountability.",
        "Standardising operational procedures across food and bar departments to increase service \tconsistency and efficiency.",
        "Partnering with chefs to deliver successful special events and seasonal promotions, enhancing \tcustomer engagement.",
        "Collecting and analysing guest feedback to implement targeted service improvements.",
        "Scheduling and coordinating staff shifts to maximise labour efficiency.",
        "Creating and maintaining a comprehensive COSHH folder, including safety data sheets and risk \tassessments, ensuring full compliance with health and safety standards."
      ]
    },
    {
      "company": "Holiday Inn",
      "position": "Guest Service Manager",
      "location": "Portsmouth",
      "startDate": "2023-03",
      "endDate": "2024-03",
      "highlights": [
        "Recruited, trained, and managed F&B team, ensuring consistent delivery of service.",
        "Ensured legal compliance in food safety and sanitation procedures.",
        "Wedding Co-ordinating: Provided hands-on support to ensure the couple's expectations were met, \thelping to create a seamless, stress-free experience.",
        "Coordinated timings for the ceremony, reception, and vendor arrivals, ensuring the day flowed \tsmoothly.",
        "Navigated unexpected issues with calmness and efficiency, to maintain a flawless event."
      ]
    },
    {
      "company": "Holiday Inn",
      "position": "Deputy Head Housekeeper",
      "location": "Portsmouth",
      "startDate": "2022-09",
      "endDate": "2023-03",
      "highlights": [
        "Supported the Head Housekeeper, managed staff scheduling, and ensured timely operations.",
        "Ordered supplies, managed budgets, and trained new staff in brand and legal standards."
      ]
    },
    {
      "company": "Starbucks, Village Hotel",
      "position": "Team Leader",
      "location": "Cosham, Portsmouth",
      "startDate": "2021-06",
      "endDate": "2022-09",
      "highlights": [
        "Led daily operations and shift teams, ensuring compliance with operational and safety procedures.",
        "Prepared food and beverages according to company standards."
      ]
    },
    {
      "company": "Village Hotel",
      "position": "Housekeeping Team Leader",
      "startDate": "2021-06",
      "endDate": "2022-09",
      "highlights": [
        "Supervised housekeeping teams and ensured the quality and cleanliness of guest rooms and public \tareas.",
        "Coordinated with front desk and maintenance departments to meet guest requirements efficiently.",
        "Carried out opening and closing procedures in accordance with hotel policy.",
        "Ensured lost and found procedures were followed, and guest property was secured appropriately.",
        "Assisted with the orientation and on-the-job training of new team members to uphold service \tstandards"
      ]
    },
    {
      "company": "Deep Blue Restaurant",
      "position": "Various Roles",
      "location": "Portsmouth, Southsea",
      "startDate": "2017-08",
      "endDate": "2021-06",
      "highlights": [
        "Served guests, managed dietary requirements, and processed payments according to company policy.",
        "Prepared food including fish & chips, burgers, and salads, while maintaining hygiene standards.",
        "Maintained COVID-19 safety compliance and enforced health protocols.",
        "Delivered drinks, provided menu assistance, and ensured a positive dining experience through \tattentive service."
      ]
    }
  ],
  "education": [
    {
      "institution": "Jagiellonian University",
      "degree": "Polish Language and Literature",
      "field": "Polish Language and Literature",
      "startDate": "2013",
      "endDate": "2015"
    }
  ],
  "languages": [
    {
      "language": "english",
      "fluency": "Fluent"
    },
    {
      "language": "italian",
      "fluency": "Intermediate"
    },
    {
      "language": "polish",
      "fluency": "Native"
    }
  ],
  "availability": {
    "status": "open"
  },
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      "Marwell Hotel",
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      "Holiday Inn",
      "Deputy Head Housekeeper",
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      "Starbucks, Village Hotel",
      "Housekeeping Team Leader",
      "Village Hotel",
      "Various Roles",
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      "Polish Language and Literature",
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      "italian",
      "polish"
    ],
    "yearsOfExperience": 9,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "lastModified": "2026-09-14T20:39:54.952Z",
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}