Karolina Habzda

Hospitality professional with comprehensive experience in managing food and beverage operation sacross both chain and privately owned hotels of medium and large size. Proven track record in staff training, inventory management, and cost control, consistently enhancing customer satisfaction and operational efficiency. Skilled in coordinating events, developing menus, and ensuring compliance with health and safety regulations, while maintaining high service and quality standards.

Portsmouth
0+
Years experience
0
Languages
Work Experience
Food and Beverage Manager
Village HotelsSouthampton Eastleigh
Sep 2025 — Present
  • Spearheaded recruitment, training, and development of high-performing teams, cultivating a culture of hospitality and accountability
  • Optimized staff scheduling and coordination to enhance labour efficiency and operational effectiveness
  • Resolved unexpected issues with composure and efficiency, ensuring flawless execution of events
  • Engineered recruitment, training, and management of the F&B team, guaranteeing consistent and exceptional service delivery
Food and Beverage Manager
Marwell HotelColden Common, Winchester
Mar 2024 — Sep 2025
  • Improving EHO Food Hygiene Rating from 3 to 5 by implementing rigorous food safety and cleanliness standards.
  • Maintaining 70–73% gross profit margins through effective stock control, waste reduction, and strategic supplier negotiations.
  • Leading recruitment, training, and development of high-performing teams to foster a culture of hospitality and accountability.
  • Standardising operational procedures across food and bar departments to increase service consistency and efficiency.
  • Partnering with chefs to deliver successful special events and seasonal promotions, enhancing customer engagement.
  • Collecting and analysing guest feedback to implement targeted service improvements.
  • Scheduling and coordinating staff shifts to maximise labour efficiency.
  • Creating and maintaining a comprehensive COSHH folder, including safety data sheets and risk assessments, ensuring full compliance with health and safety standards.
Guest Service Manager
Holiday InnPortsmouth
Mar 2023 — Mar 2024
  • Recruited, trained, and managed F&B team, ensuring consistent delivery of service.
  • Ensured legal compliance in food safety and sanitation procedures.
  • Wedding Co-ordinating: Provided hands-on support to ensure the couple's expectations were met, helping to create a seamless, stress-free experience.
  • Coordinated timings for the ceremony, reception, and vendor arrivals, ensuring the day flowed smoothly.
  • Navigated unexpected issues with calmness and efficiency, to maintain a flawless event.
Deputy Head Housekeeper
Holiday InnPortsmouth
Sep 2022 — Mar 2023
  • Supported the Head Housekeeper, managed staff scheduling, and ensured timely operations.
  • Ordered supplies, managed budgets, and trained new staff in brand and legal standards.
Team Leader
Starbucks, Village HotelCosham, Portsmouth
Jun 2021 — Sep 2022
  • Led daily operations and shift teams, ensuring compliance with operational and safety procedures.
  • Prepared food and beverages according to company standards.
Housekeeping Team Leader
Village Hotel
Jun 2021 — Sep 2022
  • Supervised housekeeping teams and ensured the quality and cleanliness of guest rooms and public areas.
  • Coordinated with front desk and maintenance departments to meet guest requirements efficiently.
  • Carried out opening and closing procedures in accordance with hotel policy.
  • Ensured lost and found procedures were followed, and guest property was secured appropriately.
  • Assisted with the orientation and on-the-job training of new team members to uphold service standards
Various Roles
Deep Blue RestaurantPortsmouth, Southsea
Aug 2017 — Jun 2021
  • Served guests, managed dietary requirements, and processed payments according to company policy.
  • Prepared food including fish & chips, burgers, and salads, while maintaining hygiene standards.
  • Maintained COVID-19 safety compliance and enforced health protocols.
  • Delivered drinks, provided menu assistance, and ensured a positive dining experience through attentive service.
Education
Polish Language and Literature, Polish Language and Literature
Jagiellonian University
2013 — 2015
Languages
english
Fluent
italian
Intermediate
polish
Native