KAJAL CHAURASIYA

Cabin Crew Member

Experienced Flight Attendant with 8+ years in domestic and international airline operations, accumulating 1,500+ flying hours across Airbus A320/A321, A330 and Boeing B777 aircraft. Proven excellence in passenger safety, premium service delivery, and emergency response. Award-winning customer service professional recognised for outstanding performance and teamwork. Seeking to contribute to a globally respected airline with exceptional in-flight hospitality and safety compliance.

Kuwait city, Kuwait
0
Languages
0
Skills
0
Certifications
Work Experience
Cabin crew member
IndiGo Airlines
Jun 2018 — Mar 2023India
  • Accumulated 1500+ flying hours on Airbus A320/A321 aircraft across 50+ domestic and international sectors
  • Trained and certified in dangerous goods handling, security procedures, and emergency medical aid with 100% compliance record
  • Managed onboard retail sales contributing to 15% increase in ancillary revenue through effective upselling and customer engagement
  • Awarded prestigious '6E Claps Award' for excellence in customer service and communication (top 5% of cabin crew)
  • Assisted 150+ special needs passengers, 100+ unaccompanied minors, and 50+ medical cases with 100% satisfaction rate
Cabin crew member
Kuwait Airways
Jul 2023 — PresentCurrentKuwait
  • Deliver exceptional in-flight service on international long-haul routes, serving 300+ passengers per flight across Middle East, Asia, and Europe
Skills
Safety & Emergency ProceduresPremium Passenger ServiceVIP HandlingCustomer Service ExcellenceConflict ResolutionIn-Flight SalesCultural AwarenessTeam CollaborationProfessional GroomingAirline EtiquetteSpecial Needs AssistanceMedical SituationsReceived 15+ commendations for outstanding performance, including 5 formal recognitions in 2025 for teamwork and initiative.
Education
Bachelor of Commerce
Mumbai University
Jun 2015 — Apr 2018
Higher Secondary Certificate
Maharashtra Board
Jun 2013 — Apr 2015
Secondary School Certificate
Maharashtra Board
Jun 2012 — Apr 2013
Certifications
Talent Management
LinkedIn Learning
2026
Effective Listening
LinkedIn
Mar 2026
Customer Service Excellence
LinkedIn Learning
2025
Effective Communication Skills for Service Workers
LinkedIn
Apr 2026
Customer Service Foundations
LinkedIn
Apr 2026
Languages
English
Fluent
Hindi
Native
French
Intermediate
Cover Letter
Cover Letter for Cabin Crew Position

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Employer's Name] [Company's Name] [Company's Address] [City, State, ZIP] Dear [Employer's Name], I am writing to express my interest in the Cabin Crew Member position at [Airline's Name], as advertised. With over 8 years of experience in domestic and international airline operations and more than 1,500 flying hours accumulated across various aircraft, I am confident in my ability to deliver exceptional in-flight service and contribute positively to your team. At Kuwait Airways, I am recognized for my proficiency in providing outstanding passenger safety and premium service delivery while handling up to 300 passengers during long-haul international flights. My extensive training in emergency procedures, combined with various commendations for excellent customer service, has equipped me with the skills necessary to manage challenging situations with grace. I take pride in my commitment to delivering the highest standards of in-flight hospitality. In my previous role at IndiGo Airlines, I contributed to a significant increase in ancillary revenue through my effective upselling techniques while ensuring the satisfaction of special needs passengers and unaccompanied minors. My ability to connect with diverse passengers and adapt to their specific needs has consistently led to positive feedback, further enhancing the reputation of the airlines I have served. I am now eager to bring my expertise in safety compliance, cultural awareness, and teamwork to [Airline's Name] as part of your respected cabin crew. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to the continuous success of [Airline's Name] in providing outstanding in-flight experiences. Sincerely, KAJAL CHAURASIYA

References available upon request.