{
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  "basics": {
    "name": "JULIE VALENZUELA",
    "label": "CUSTOMER SERVICE PROFESSIONAL",
    "summary": "Versatile professional with expertise in cashiering, customer relationship management and sales techniques. Demonstrates strong communication skills, flexibility and adaptability to meet diverse business needs. Proficient in report preparation and Microsoft Office with a proven ability to work well in dynamic environments. Committed to delivering an exceptional service and fostering positive customer experiences while contributing to an organizational success.",
    "location": "Trece Martires City"
  },
  "work": [
    {
      "company": "Majid Al Futtaim",
      "position": "Customer Service Clerk cum Receptionist",
      "location": "Al Zahra, Kuwait",
      "startDate": "2018-09",
      "endDate": "2021-09",
      "highlights": [
        "Responded to customer needs through competent customer service and prompt problem solving",
        "Issued receipts and processed refunds credits or exchange, explaining charges fees terms of sales and service agreements"
      ]
    },
    {
      "company": "Lulu International Group",
      "position": "Secretary cum Receptionist",
      "location": "Al Ain, Abu Dhabi, UAE",
      "startDate": "2022-03",
      "endDate": "2023-01",
      "highlights": [
        "Prepared and delivered reports to various departments",
        "Provided clerical support to company employees by copying, faxing and filing documents"
      ]
    },
    {
      "company": "Apparel Group International",
      "position": "Sales Associate",
      "location": "Dubai, UAE",
      "startDate": "2023-02",
      "endDate": "2025-02",
      "highlights": [
        "Balanced and organized cash register by handling cash, counting change, and storing coupons",
        "Answered questions about store policies and addressed customer concerns"
      ]
    },
    {
      "company": "Sun and Sand Sports (GMG)",
      "position": "Sales Associate",
      "location": "Dubai, UAE",
      "startDate": "2025-03",
      "endDate": "2026-03",
      "highlights": [
        "Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience",
        "Built and maintained positive relationships with customers to encourage repeat business",
        "Resolved customer queries using active listening and problem solving skills"
      ]
    }
  ],
  "education": [
    {
      "institution": "City College of Tagaytay",
      "degree": "Hotel and Restaurant Management | Undergraduate",
      "startDate": "2016"
    },
    {
      "institution": "Tagaytay City National High School",
      "degree": "Diploma of Higher Education | High School Graduate",
      "startDate": "2012"
    }
  ],
  "skills": [
    "Cashiering",
    "Flexibility and Adaptability",
    "Sales Techniques",
    "Report Preparation",
    "Microsoft Office",
    "Communication Skills"
  ],
  "languages": [
    {
      "language": "Tagalog",
      "fluency": "Fluent"
    },
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Arabic",
      "fluency": "Basic"
    }
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      "Secretary cum Receptionist",
      "Lulu International Group",
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      "Sun and Sand Sports (GMG)",
      "Cashiering",
      "Flexibility and Adaptability",
      "Sales Techniques",
      "Report Preparation",
      "Microsoft Office",
      "Communication Skills",
      "Tagalog",
      "English",
      "Arabic",
      "CUSTOMER SERVICE PROFESSIONAL"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Diploma"
  },
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    "lastModified": "2026-06-23T13:51:15.924Z",
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}