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    "name": "Jessica Koop",
    "summary": "Kundenberaterin with experience in complaint handling, customer consultation, and data management. Skilled in advising clients on products and resolving technical issues. Seeking to leverage customer service expertise in a dynamic banking environment.",
    "location": "Friedrichstraße 10, 56575 Weißenthurm"
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    {
      "company": "Sparkasse Westerwald-Sieg",
      "position": "Kundenberaterin",
      "location": "Wissen",
      "startDate": "2026-01",
      "current": true,
      "highlights": [
        "Selbstständige Bearbeitung und Bearbeitung von Reklamationen, Beschwerden und Kundenanfragen",
        "Umfassende Beratung der Kunden über Produkte und Dienstleistungen",
        "Aktualisierung und Verwaltung von Kundeninformationen in der Datenbank",
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    }
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  "education": [
    {
      "institution": "Sparkasse Westerwald-Sieg",
      "degree": "Bankkauffrau",
      "startDate": "2023-08",
      "endDate": "2026-01"
    },
    {
      "institution": "Westerwald-Gymnasium",
      "degree": "Abitur",
      "startDate": "2020-08",
      "endDate": "2023-03"
    }
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    "Banking Products",
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    "Communication",
    "Kundenservice",
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    "Kontoführung & Zahlungsverkehr",
    "Büroorganisation & Kundenkommunikation"
  ],
  "languages": [
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      "language": "Deutsch",
      "fluency": "Native"
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    {
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      "fluency": "Sehr gute Kenntnisse"
    },
    {
      "language": "Russisch",
      "fluency": "Sehr gute Kenntnisse"
    }
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      "items": [
        {
          "name": "Klasse B"
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    },
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      "name": "KONTAKTDATEN",
      "items": [
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          "name": "koopjessica04@gmail.com"
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        {
          "name": "015153797661"
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        {
          "name": "Friedrichstraße 10, 56575 Weißenthurm"
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      "items": [
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          "name": "03.07.2004"
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    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
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    "platform": "freecv.org"
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  "i18n": {
    "primary": "de"
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