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    "name": "Jessica Brumbaugh",
    "label": "Front Desk Supervisor & Room Inspector",
    "email": "jesbrumbaugh1@outlook.com",
    "phone": "(615) 330-6435",
    "summary": "Dedicated hospitality and operations professional with over 5 years of experience in luxury hotel environments, property maintenance, and guest services. Proven track record of balancing front desk supervision duties with hands-on room inspections and maintenance. Expert in training staff, optimizing scheduling, and ensuring property standards are met with a focus on guest satisfaction.",
    "location": "Nashville, TN"
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    {
      "company": "HometownPainter",
      "position": "Owner/Operator",
      "location": "Hockessin, DE / Nashville, TN",
      "startDate": "2008-08",
      "current": true,
      "highlights": [
        "Manage all facets of a multi-state contracting business, demonstrating strong leadership in scheduling, staff coordination, and client relations",
        "Implemented inventory and requisition methods that reduced waste by 30% and cut morning setup time by 50%",
        "Maintain an A+ rating with the Better Business Bureau by resolving client issues professionally and ensuring high-quality service delivery",
        "Oversee administrative duties, including budgeting and reporting, ensuring seamless communication between field teams and management"
      ]
    },
    {
      "company": "JW Marriott",
      "position": "Preventative Maintenance Engineer / Painter (Contract)",
      "location": "Nashville, TN",
      "startDate": "2017-03",
      "endDate": "2019-09",
      "highlights": [
        "Provided high-level guest service and technical support in a 500+ room luxury hotel environment, acting as a primary point of contact for guest needs",
        "Rapidly responded to in-room maintenance requests (plumbing, electrical, appliances), reducing average guest response times by 30%",
        "Collaborated with property management on emergency drills, safety protocols, and staff training initiatives",
        "Conducted regular room inspections and preventative maintenance, ensuring all guest rooms met luxury standards before occupancy",
        "Executed deep cleaning projects, furniture repairs, and exterior upkeep to maintain property appeal and safety"
      ]
    },
    {
      "company": "Progress Residential",
      "position": "Make Ready Technician / Painter (Contract)",
      "location": "Nashville, TN",
      "startDate": "2015-02",
      "endDate": "2017-03",
      "highlights": [
        "Managed the make-ready process for a portfolio of 1,000+ homes, ensuring units were fully prepared for new residents",
        "Conducted rigorous physical inspections to diagnose issues and perform repairs, including minor electrical, plumbing, drywall, and appliance installation",
        "Negotiated supplier discounts, securing a 20% cost reduction on paint supplies while maintaining quality standards",
        "Coordinated with property managers to ensure timely turnover of units, minimizing vacancy periods"
      ]
    }
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  "education": [
    {
      "institution": "Art Institute of Philadelphia",
      "degree": "Residential Planning - Interior Design"
    }
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    "Staff Training & Scheduling",
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    "Room Inspections & Quality Assurance",
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    "Emergency Procedures & Safety Compliance",
    "Inventory Management & Cost Reduction",
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    "Property Management Systems (PMS)",
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    "highestEducation": "Bachelor's"
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