Jervae Richards

JERVAE RICHARDS

Dedicated hospitality professional with extensive experience in high-paced dining environments, including cruise ships and restaurants. Proven track record of delivering exceptional guest service, managing dining operations, and ensuring customer satisfaction. Seeking to leverage my skills in a dynamic role within the hospitality industry.

[email protected] Howell Estate, Sydenham, Durban
0
Skills
0
Certifications
Work Experience
Mess Attendant
MSC
Jul 2026 — Present
  • Assists the Cook in taking food and utensils needed for breakfast, lunch and dinner for crew members to and from the respective service area
  • Responsible for preparing sufficient mise en place of cutlery, china, glasses, and ashtrays for officers and crew
  • Responsible for the cleaning and sanitizing of the whole crew and officer mess areas including floors, walls, fridges etc.
  • Checks on a continuous basis all equipment, switches, plugs, fridges etc. and reports any irregularities to the Maître d’hôtel
  • Assists in storage procedures whenever requested
  • Aware of all fire, safety and emergency procedures
  • Shows a co-operative work relationship with all other personnel.
Assistant Waiter
MSC
Jul 2025 — Nov 2025
  • Assisted waiters in delivering high-quality dining service to approximately 30 guests in fast-paced cruise environments
  • Provided professional guest service, handled special requests, and ensured guest satisfaction
  • Set up, maintained, and cleaned dining areas, including table settings and service stations
  • Served food and beverages efficiently while following hygiene, safety, and HACCP standards
  • Supported teams during peak service, food running, clearing tables, and restocking supplies
  • Communicated guest feedback to supervisors and participated in daily briefings and safety drills
Waiter
Spur
Jan 2024 — Jul 2024
  • Greet Customers and present menus
  • Make suggestions on their preferred preferences
  • Up-sell to customers when appropriate
  • Arrange Table Settings
  • Take and serve drinks/food to customers
  • Check on customers for their satisfaction of the meals served
Assistant plumber
Ethekwini Municipality
Jan 2022 — Dec 2023
  • Repairing and maintaining water pipes, valves, and other infrastructure
  • Assisted with the reparation and installation of water pipes
  • Managed water supply and abstraction effectively
Bartender
Time Square
Jan 2021 — Dec 2021
  • Greet customers and present menus
  • Make suggestions on their preferred preferences
  • Up-sell to customers when appropriate
  • Arrange table settings
  • Take and serve drinks/food to customers
  • Check on customers for their satisfaction of the meals served
Skills
Customer ServiceGuest RelationsFood SafetySales TechniquesTeam CollaborationTime ManagementUpsellingProblem SolvingCommunication Skills
Education
Matric
Dowerglen High School
2017
Learnership (NQF3)
CSS (Credit Solutions Services)
2018 — 2019
Certifications
SCTW - Security awareness
Crowd management & passenger safety
Personal safety & social responsibilities
Personal survival techniques
Elementary first aid
12 day Bar Programme
References
Ryan
Crew - Agent
031 655 3188
Nondumiso
Supervisor - Spur
062 592 2365
Lyle
Supervisor - Ethekwini Municipality
068 151 9778
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