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    "name": "Jamie Howard",
    "label": "Experienced sales and digital commerce professional",
    "summary": "Experienced sales and digital commerce professional with a strong background in e-commerce, online reselling, sales, customer service, team leadership, recruitment and administration. Skilled in managing online marketplaces, product pricing, customer relationships, order fulfilment and sales operations. Strong communicator with excellent organisation, attention to detail and problem-solving abilities."
  },
  "work": [
    {
      "company": "Self-Employed",
      "position": "Online Reseller",
      "startDate": "2026-03",
      "current": true,
      "highlights": [
        "Buy and resell goods through eBay and Vinted",
        "Research products and set competitive selling prices",
        "Upload and manage product listings, descriptions and images",
        "Handle customer enquiries and provide responsive customer service",
        "Process, package and ship customer orders efficiently"
      ]
    },
    {
      "company": "Pure Goodness Treats",
      "position": "Sales Executive",
      "startDate": "2024-01",
      "endDate": "2025-05",
      "highlights": [
        "Managed e-commerce website content and product uploads",
        "Managed social media content to support sales and brand awareness",
        "Provided customer service and handled sales enquiries",
        "Performed administrative tasks to support sales operations"
      ]
    },
    {
      "company": "Freelys LTD",
      "position": "E-Commerce Sales Assistant",
      "startDate": "2023-01",
      "endDate": "2023-08",
      "highlights": [
        "Managed eBay listings, product descriptions and updates",
        "Handled customer enquiries and resolved complaints",
        "Managed stock and supported order processing",
        "Conducted price checks and competitor analysis"
      ]
    },
    {
      "company": "Drive DeVilbiss Healthcare",
      "position": "Sales Advisor",
      "startDate": "2018-05",
      "endDate": "2022-09",
      "highlights": [
        "Prepared detailed trade reports and managed inventory",
        "Listed products online and processed business orders",
        "Ensured sales activities complied with relevant regulations",
        "Supported customers and day-to-day sales operations"
      ]
    },
    {
      "company": "Carphone Warehouse",
      "position": "Inbound Sales Agent",
      "startDate": "2017-01",
      "endDate": "2018-05",
      "highlights": [
        "Sold phones, accessories and insurance through inbound and outbound calls",
        "Managed customer enquiries and provided tailored sales solutions",
        "Maintained accurate customer information and high call quality standards"
      ]
    },
    {
      "company": "Momentum Consulting Group",
      "position": "Recruitment Coordinator",
      "startDate": "2016-01",
      "endDate": "2016-07",
      "highlights": [
        "Advertised vacancies, interviewed candidates and supported placements",
        "Built and maintained strong client relationships",
        "Conducted reference checks and completed administrative duties"
      ]
    },
    {
      "company": "Helpling",
      "position": "Recruitment Consultant",
      "startDate": "2015-04",
      "endDate": "2015-11",
      "highlights": [
        "Screened candidates, posted job advertisements and conducted background checks",
        "Matched customer bookings with suitable candidates",
        "Conducted outbound sales and maintained customer relationships"
      ]
    },
    {
      "company": "Tesco",
      "position": "Team Leader – Checkouts",
      "startDate": "2011-05",
      "endDate": "2014-05",
      "highlights": [
        "Led and supervised the checkout team, ensuring efficient daily operations",
        "Allocated duties and supported colleagues during busy periods",
        "Provided excellent customer service and handled customer queries",
        "Trained and supported new members of staff",
        "Resolved checkout issues and helped maintain smooth store operations"
      ]
    }
  ],
  "education": [
    {
      "institution": "Sheffield Hallam University",
      "degree": "Diploma",
      "field": "Business Studies",
      "startDate": "2008",
      "endDate": "2011"
    },
    {
      "institution": "Christ the King Catholic High School",
      "degree": "GCSEs",
      "startDate": "2001",
      "endDate": "2006"
    },
    {
      "institution": "Edge Hill University",
      "degree": "",
      "startDate": "2025-09",
      "endDate": "2026-08"
    },
    {
      "institution": "University of Central Lancashire (UCLan)",
      "degree": "",
      "startDate": "2025-01",
      "endDate": "2025-08"
    }
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    "E-commerce",
    "Online reselling",
    "eBay marketplace management",
    "Vinted marketplace management",
    "Product listing",
    "Pricing analysis",
    "Customer service",
    "Sales operations",
    "Team leadership",
    "Inventory management",
    "Competitor analysis",
    "Social media management",
    "Product pricing",
    "Order fulfilment",
    "Order processing",
    "Shipping",
    "Recruitment",
    "Candidate screening",
    "Client relationship management",
    "Administration",
    "Organisation"
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    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Diploma"
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