{
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  "basics": {
    "name": "James Henderson",
    "label": "Barback",
    "summary": "Hospitality professional with experience in high-pressure customer service roles, excelling in fast-paced environments. Proven ability to make quick decisions while prioritizing customer satisfaction. Seeking to leverage these skills in a new workplace that offers consistent hours and opportunities for growth.",
    "location": "Edinburgh"
  },
  "work": [
    {
      "company": "Oliviero's",
      "position": "Kitchen Porter/Front of House/Bartender",
      "location": "Edinburgh",
      "startDate": "2021-05",
      "endDate": "2022-09",
      "highlights": [
        "Trusted with various roles including alarm management and locking up the establishment",
        "Trained new employees, enhancing team efficiency and service quality",
        "Maintained cleanliness and organization in both kitchen and front-of-house areas",
        "Assisted in bartending duties, providing excellent customer service during high-volume periods"
      ]
    },
    {
      "company": "Sainsbury's",
      "position": "Customer Assistant",
      "location": "Longstone, Edinburgh",
      "startDate": "2023-05",
      "endDate": "2023-09",
      "highlights": [
        "Managed pricing display changes and assisted customers at the customer service desk with returns and complaints",
        "Processed lottery ticket sales and handled customer queries efficiently",
        "Operated tills in the main store and petrol station, receiving fire safety training and learning to open/close the station",
        "Restocked items and maintained cleanliness, including daily cleaning of the coffee machine"
      ]
    },
    {
      "company": "Central Motor Centre",
      "position": "General Maintenance",
      "location": "East Camps Industrial Estate",
      "startDate": "2025-04",
      "endDate": "2025-09",
      "highlights": [
        "Maintained general upkeep including hedge trimming and yard cleanliness",
        "Conducted repairs such as fixing doors and maintaining display areas for photo advertisements",
        "Performed basic bricklaying to create pathways and patio areas around the office"
      ]
    },
    {
      "company": "Coyote Ugly",
      "position": "Barback",
      "location": "Edinburgh",
      "startDate": "2025-11",
      "current": true,
      "highlights": [
        "Changed kegs and organized stock rotations to ensure bar operations ran smoothly",
        "Conducted stock counts and maintained line cleaning for optimal inventory management",
        "Served drinks during peak customer rushes, ensuring timely service and customer satisfaction",
        "Assisted with various maintenance tasks, including painting, filling holes, and procuring necessary tools and equipment"
      ]
    }
  ],
  "skills": [
    "Remain calm and think clearly under pressure",
    "Effective communication and task delegation",
    "Friendly and approachable demeanor",
    "Strategic task efficiency",
    "Positive attitude with a focus on problem resolution",
    "Adaptability in dynamic environments",
    "Customer service excellence",
    "Inventory management"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Native"
    }
  ],
  "referencesMode": "on-request",
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
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      "Kitchen Porter/Front of House/Bartender",
      "Oliviero's",
      "Customer Assistant",
      "Sainsbury's",
      "General Maintenance",
      "Central Motor Centre",
      "Barback",
      "Coyote Ugly",
      "Remain calm and think clearly under pressure",
      "Effective communication and task delegation",
      "Friendly and approachable demeanor",
      "Strategic task efficiency",
      "Positive attitude with a focus on problem resolution",
      "Adaptability in dynamic environments",
      "Customer service excellence",
      "Inventory management",
      "English"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
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    "lastModified": "2026-06-18T15:29:56.728Z",
    "generator": "FreeCV.org"
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}