JAGVIR SINGH

Security Operations Manager

Security Operations Manager with over 20 years of experience in aviation security, customer service, and loss prevention across multiple sectors. Recognized for exceptional vigilance and integrity, capable of managing comprehensive security protocols and fostering a safe environment. Proven track record of enhancing operational efficiency and ensuring compliance with industry regulations. Seeking to leverage extensive background in a challenging leadership role at a leading organization.

[email protected] 8076760546,7042824557 New Delhi- 110045
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Languages
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Skills
Work Experience
Executive Security
GO AIRLINES PVT LTD
Mar 2006 — Mar 2009
  • Handled comprehensive security protocols encompassing weapon and valuable handling at airline operations, ensuring a secure environment for both staff and passengers.
  • Supervised passenger screening and cargo safety, maintaining a zero security breach record over three years of service.
  • Achieved operational excellence recognized multiple times for alertness and efficiency during passenger and baggage screening, ensuring 100% compliance with security protocols.
Supervisor X-ray operator
Hotel LE-MERIDIAN
Apr 2009 — Aug 2010
  • Managed X-ray operations, ensuring safety and security compliance for 16 months, contributing to a 40% reduction in processing time for passenger security checks.
  • Led team efforts to achieve timely flight clearances under high-pressure conditions, successfully handling peak travel periods with a 100% on-time record.
  • Consistently maintained operational accuracy, directly contributing to a 25% increase in team efficiency through enhanced training and procedures.
Executive
Delhi Airport Metro Express Pvt. Ltd. (RELIANCE ADA)
Sep 2010 — Oct 2012
  • Reported daily to DGM managing reports on ridership and revenue, identifying trends that improved operational revenue by 15%.
  • Supervised ticket operators, implementing new audit processes that increased accuracy in station operations by 20%.
  • Coordinated with airline staff and security forces to maintain station safety, achieving an incident-free environment during major events at the airport.
  • Received commendations from senior management for dedication and customer service, resulting in an overall customer satisfaction increase of 10%.
Sr Executive
Spice Jet Airline Pvt. Ltd.
Nov 2012 — Jul 2014
  • Executed senior executive duties in security at Delhi International Airport according to BCAS regulations, leading to a 50% reduction in security-related delays.
  • Intervened successfully to prevent security breaches, including detection of banned substances worth 6 CRORE, preventing major financial and reputational loss for the airline.
  • Maintained professionalism and received multiple customer and manager appreciations for service, contributing to a significant improvement in team morale and performance.
SR Executive (supervisor)
Indigo Airlines Pvt Ltd
Jul 2014 — PresentCurrent
  • Supervise airline security operations ensuring compliance with BCAS standards
  • Coordinate valuable cargo handling and provide logistical support to maintain efficient operations
  • Lead security screenings and handle incident responses maintaining zero security breaches
  • Recognized multiple times for honesty, integrity, and exemplary team coordination
Skills
Security ManagementCustomer ServiceLoss PreventionVigilance OperationsRegulatory Compliance
Languages
English
Fluent
Hindi
Fluent
References available upon request.
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