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    "label": "Retail Operations & Team Leadership Professional",
    "summary": "Dynamic, performance-driven Operations and Team Leader with nearly 8 years of experience managing, training, and coordinating high-performing teams, backed by 3+ years of corporate client service and fast-paced commercial operations. Proven capability in workforce scheduling, stakeholder management, performance tracking, and driving procedural compliance under pressure. Expert at fostering inclusive workplace cultures while maintaining absolute adherence to safety and operational metrics. Possesses full Australian work authorization (commencing 27th July 2026) and a current Basic Life Support certification, prepared to step immediately into a fast-paced retail or department management environment.",
    "location": "South Lake, WA 6164",
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      "position": "Head Football Coach (Club & School Affiliated)",
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        "Executive Leader responsible for the operational management, physical development, and training design for elite 25-person rosters",
        "Supervised comprehensive safety protocols and risk mitigation strategies across school, club, and community sports environments, ensuring compliance during 36 practices and 15 local tournaments",
        "Managed complex schedules, event logistics, and cross-functional communications involving diverse community stakeholders for 10 events"
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      "startDate": "2022-05",
      "endDate": "2022-09",
      "highlights": [
        "Directed market positioning campaigns for a sports-focused enterprise platform, analyzing user metric dashboards to scale engagement"
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      "company": "Blocean-Sal India Pvt. Ltd.",
      "position": "Business Development Executive",
      "location": "Mumbai, Maharashtra",
      "startDate": "2022-11",
      "endDate": "2023-05",
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        "Managed high-value B2B commercial pipelines, delivering client-focused consulting and executing retention strategies",
        "Managed collaborative sales pipelines, synchronizing account data to ensure zero logistical delays"
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    {
      "company": "Tech Mahindra Ltd.",
      "position": "Customer Sales & Service Expert",
      "location": "Mumbai, Maharashtra",
      "startDate": "2023-10",
      "endDate": "2024-10",
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        "Supervised high-volume pipeline processing, managing rapid request lines and transactional accuracy under demanding time targets",
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      "company": "Ankita Enterprise",
      "position": "Senior Client Service Representative",
      "location": "Dahanu, Maharashtra",
      "startDate": "2025-10",
      "endDate": "2026-05",
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        "Led operational workflows and client communications, ensuring service execution met strict corporate service-level agreements (SLAs)",
        "Audited client feedback trends to spearhead process improvement strategies, increasing delivery efficiency and team satisfaction",
        "Coordinated resource allocations across internal production and logistics divisions to optimize consumer end-to-end experience"
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  "education": [
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      "institution": "University of Mumbai",
      "degree": "Bachelor of Science",
      "field": "Biotechnology",
      "endDate": "2016"
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