{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Iris Harrison",
    "label": "Customer Service Team Leader",
    "summary": "Strong verbal  and communication skills, first aid trained, attention to detail, community activities, fragrance knowledge, client safety, energetic self starter, motivated, team builder, able to navigate high stress levels, I work well in a team and equally on my own.",
    "location": "Manchester"
  },
  "work": [
    {
      "company": "Boots UK Ltd",
      "position": "Customer Service Liaison Officer",
      "startDate": "2013-12",
      "endDate": "2026-01",
      "highlights": [
        "Handled customer inquiries and resolved complaints effectively",
        "Mentored over 50 new team members.",
        "Achieved strong cross-sales through effective communication",
        "Managed cash transactions accurately, with daily cash dealt with on a busy day in excess of £2000-£6000.",
        "Problem solving, I have a sensible mind that and my training allows me to solve problems effectiveley",
        "Management conflict resolution as I am known for being level headed, I am often requested to step in to enable conflicts to be dissolved",
        "Store security experience I wore an ear piece and was an integral part of the team in bringing the thefts from store, down.  ",
        "Team leadership customer relations as a self starter, I continue to learn all I can about my position to aid the smooth running of the organisation. "
      ]
    }
  ],
  "skills": [
    "Communication Skills",
    "Problem Solving",
    "Team Leadership",
    "Customer Relationship Management",
    "Conflict Resolution",
    "Time Management",
    "Sales Skills",
    "Adaptability"
  ],
  "availability": {
    "status": "open",
    "locations": [
      "Manchester"
    ],
    "workType": [
      "onsite"
    ],
    "employmentType": [
      "part-time",
      "full-time"
    ],
    "sponsorship": false
  },
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    "keywords": [
      "Customer Service Liaison Officer",
      "Boots UK Ltd",
      "Communication Skills",
      "Problem Solving",
      "Team Leadership",
      "Customer Relationship Management",
      "Conflict Resolution",
      "Time Management",
      "Sales Skills",
      "Adaptability",
      "Customer Service Team Leader"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "canonical": "https://livelink.cv/iris-harrison/cv.json",
    "lastModified": "2026-10-08T16:24:29.449Z",
    "generator": "FreeCV.org"
  }
}