Iris Harrison

Customer Service Team Leader

Strong verbal and communication skills, first aid trained, attention to detail, community activities, fragrance knowledge, client safety, energetic self starter, motivated, team builder, able to navigate high stress levels, I work well in a team and equally on my own.

Manchester
0
Skills
Work Experience
Customer Service Liaison Officer
Boots UK Ltd
Dec 2013 — Jan 2026
  • Handled customer inquiries and resolved complaints effectively
  • Mentored over 50 new team members.
  • Achieved strong cross-sales through effective communication
  • Managed cash transactions accurately, with daily cash dealt with on a busy day in excess of £2000-£6000.
  • Problem solving, I have a sensible mind that and my training allows me to solve problems effectiveley
  • Management conflict resolution as I am known for being level headed, I am often requested to step in to enable conflicts to be dissolved
  • Store security experience I wore an ear piece and was an integral part of the team in bringing the thefts from store, down.
  • Team leadership customer relations as a self starter, I continue to learn all I can about my position to aid the smooth running of the organisation.
Skills
Communication SkillsProblem SolvingTeam LeadershipCustomer Relationship ManagementConflict ResolutionTime ManagementSales SkillsAdaptability
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