Hussen Mohamed

Social Liaison Officer

Enthusiastic community leader with a passion for mentoring young adults and teenagers. Actively involved in organizing charitable events that promote community engagement and social responsibility. Engaged in cultural activities as the elected leader of the cultural society at university, contributing to community cohesion and awareness. Committed to continuous learning and participation in cultural events and activities throughout the UK and beyond.

[email protected] 07852104356 Wandsworth, London
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Years experience
0
Languages
0
Skills
Work Experience
Social Liaison Officer
CLEARSPRINGS READY HOMES
2023 — PresentCurrent
  • Managed safeguarding for the entire South London and South West England region, working on the AASC contract framework and serving as the first point of contact for safeguarding referrals and inquiries
  • Oversaw up to 10 hotels at a time, ensuring each site's compliance with safeguarding regulations
  • Engaged effectively with service users to assess their needs, ensuring tailored social support and safeguarding measures
  • Coordinated resources and services across various stakeholders, including police, NHS, social services, probation services, and NGOs, to ensure comprehensive service user care
  • Advocated for service users' rights and wellbeing, ensuring they received appropriate services and assistance
  • Monitored and reported on service user progress and outcomes to management, facilitating data-driven decisions to enhance service delivery
  • Maintained accurate records and documentation of safeguarding processes, referrals, and service user interactions to ensure compliance with regulations
  • Managed more than 1200 service users at a time, achieving a KPI of 89% improved outcomes and resolving concerns efficiently, leading to employee of the month awards
Care Plan Assistant
My Homecare LTD
Mar 2020 — Nov 2022
  • Managed care for a region of up to 20 patients, focusing on improving empowerment and overall wellbeing while preventing harm
  • Developed and implemented comprehensive care plans tailored to individual needs, ensuring each patient's requirements for physical, mental, and behavioural health were met
  • Monitored and assessed the overall wellbeing of patients, taking regular observations including behavioural signs alongside pulse, temperature, and weight
  • Collaborated with a multidisciplinary team to design personalized care solutions, integrating insights from healthcare professionals in various fields
  • Maintained thorough and accurate patient records, promptly reporting significant changes to senior staff and stakeholders
  • Organized and facilitated engaging activities and social events that promoted mental health and social interaction among patients of all ages
Keyworker (Care Assistant)
Safeguarding LTD
2018 — 2019
  • Created and implemented comprehensive care plans in collaboration with social services and healthcare stakeholders, ensuring alignment with individual needs and best practices
  • Actively involved in safeguarding vulnerable individuals, including those with disabilities and mental health challenges, ensuring their rights and well-being are upheld
  • Regularly reported on the progress and challenges faced by clients to management and relevant stakeholders, facilitating better support strategies
  • Maintained accurate records of interactions, interventions, and outcomes, supporting data-driven decision-making and care adjustments
  • Engaged with clients and their families, fostering collaborative relationships to empower individuals in their recovery and care processes
Participant on the Al Saede programme
London Middle East Institute
Jul 2016 — Sep 2016
  • Managed caseloads requiring advocacy support
  • Liaised with police, local authorities, and partner agencies
  • Used active listening to identify service user issues
  • Helped users develop plans to achieve desired outcomes
  • Prepared clear and accurate professional reports
Call Centre Agent
Market Probe
Dec 2013 — Aug 2014
  • Managed safeguarding for the entire South London and South West England region, working on the AASC contract framework and serving as the first point of contact for safeguarding referrals and inquiries
  • Oversaw up to 10 hotels at a time, ensuring each site's compliance with safeguarding regulations
  • Engaged effectively with service users to assess their needs, ensuring tailored social support and safeguarding measures
  • Coordinated resources and services across various stakeholders, including police, NHS, social services, probation services, and NGOs, to ensure comprehensive service user care
  • Advocated for service users' rights and wellbeing, ensuring they received appropriate services and assistance
  • Monitored and reported on service user progress and outcomes to management, facilitating data-driven decisions to enhance service delivery
  • Maintained accurate records and documentation of safeguarding processes, referrals, and service user interactions to ensure compliance with regulations
  • Managed more than 1200 service users at a time, achieving a KPI of 89% improved outcomes and resolving concerns efficiently, leading to employee of the month awards
Sales Assistant
River Island
Jul 2012 — Sep 2013
  • Advised customers on purchases and persuaded them to buy products
  • Assisted with stock control including receiving and checking deliveries
  • Used scanners to record stock and generate orders from barcodes
  • Answered customer queries and demonstrated items' use
  • Operated cash tills and processed payments accurately
Teacher Assistant TA
Minet Primary/infants School
2011 — 2011
  • Advised customers on purchases and persuaded them to buy products
  • Assisted with stock control including receiving and checking deliveries
  • Used scanners to record stock and generate orders from barcodes
  • Answered customer queries and demonstrated items' use
  • Operated cash tills and processed payments accurately
Skills
AnalyticalInterpersonalTeamworkSafeguardingAdministrationManagementComplianceIT proficiencyTeam WorkProficient in IT e.g Microsoft
Education
BTEC Level 3 Extended Diploma in Business
Uxbridge College
Sep 2012 — Jul 2014Distinction* , Distinction*, Distinction (A*A*A)
Higher Education Diploma, International Management (North Africa and Middle East)
SOAS, School of oriental and African studies
Sep 2015 — Jul 2019
Statutory and Mandatory Training
RT healthcare Training LTD
Sep 2019 — Sep 2019
Safeguarding Level 1 & 2
Clearsprings ready homes
2023 — Expected 2026
Safeguarding Level 3
Clearsprings ready homes
2023 — Expected 2026
Safeguarding Level 4
High skills training
2026 — Present
Certifications
Statutory and Mandatory Training
RT healthcare Training LTD
Sep 2019
Safeguarding Children Training
Kensington and Chelsea Council No Recourse Funds Team
2024
Safeguarding for Adults
Brent Council
2024
Vicarious Trauma Awareness
2024
Prevention and Management of Violence and Aggression (PMVA)
2022
References
Chelsea Jarkas
Team Leader · CLEARSPRINGS READY HOMES
Current Supervisor
[email protected] · 07492080673
Smriti Srivastava
Site Manager · SOS/SBHL
Previous site colleage
07929510693
Ivanna Bavdyk
Site Manager · CTM
Colleague
(Contact Number Here)
Languages
English
Native
Somali
Native
Dutch
Basic
Interests & Hobbies
Mentoring and community leadership

Mentoring and coaching young adults and teenagers, organising charity events, elected leader of the cultural society at university, attending events and exhibitions, volunteering at local food banks and communities, and global traveling

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