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    "name": "Hawa Qaisara Rozlan",
    "label": "Sales Associate",
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    "location": "Johor Bahru, Malaysia"
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  "work": [
    {
      "company": "Caring Pharmacy",
      "position": "Sales Assistant",
      "location": "Bukit indah, Johor Bahru",
      "startDate": "2022-11",
      "current": true,
      "highlights": [
        "Greet customers and offer assistance",
        "Recommend products or merchandise to help customers",
        "Inform customers about sales, promotions and policies",
        "Demonstrate how products work",
        "Take payments for purchases and package purchases",
        "Stock merchandise and create displays",
        "Take inventory and monitor sales floor"
      ]
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    {
      "company": "Zuspresso (M) SDN BHD",
      "position": "Barista",
      "location": "Eco Botanic, Iskandar Puteri",
      "startDate": "2022-03",
      "endDate": "2022-11",
      "highlights": [
        "Greet customers as they enter",
        "Help customers navigate apps",
        "Take orders while paying attention to details",
        "Prepare beverages following SOP",
        "Serve beverages and prepared food and pastries",
        "Keep the bar area clean",
        "Check filter brewing equipment operates properly and report any maintenance needs",
        "Communicate customer feedback to managers and recommend new menu"
      ]
    }
  ],
  "education": [
    {
      "institution": "Kolej Teknologi Antarabangsa Cybernetic (KTAC)",
      "degree": "Diploma in Business Management",
      "startDate": "2021-09",
      "endDate": "2022-08"
    },
    {
      "institution": "SMK Usman Awang",
      "degree": "SPM",
      "startDate": "2019-11",
      "endDate": "2019-12"
    }
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    "Customer Service"
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    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Diploma"
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}