Hasnain Shafiq

Health & Safety Officer, Virtual Assistant/Data Entry Operator, Call Center Operations

I'm Detail-oriented and responsible professional with experience in Health & Safety assistance, virtual support, data entry, and customer service operations. Skilled in maintaining accurate records, managing documentation, handling client communications, and supporting workplace safety procedures. Proficient in MS Office applications with strong attention to detail, time management, and problem-solving abilities. Capable of working independently and as part of a team while managing multiple tasks efficiently.

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Projects
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Languages
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Skills
PROFESSIONAL Experience
Health & Safety Supervisor
Blue World City, Contruction/Development Project- Rawalpindi, Pakistan
  • - Supervised daily construction work while ensuring safety rules and site procedures were followed
  • - Managed PTW (Permit to Work) and JSA (Job Safety Analysis) activities for excavation, lifting work, work at height, and electrical tasks
  • - Monitored temporary electrical systems including generators, power connections, lighting, earthing, and electrical tools inspections
  • - Ensured safe movement of vehicles and heavy equipment by following proper safety controls and site instructions
  • - Conducted equipment checks, monitored fire safety, fuel handling, housekeeping, and workplace safety practices
  • - Conducted toolbox talks, safety meetings, and reported hazards, incidents, and corrective actions
Health & Safety Assistant
  • - Conducted site inspections and reported unsafe conditions
  • - Assisted in toolbox talks, fire drills, and training sessions
  • - Ensured safety compliance based on NEBOSH standards
  • - Participated in safety documentation and permit processes
Virtual Assistant & Data Entry Operator (Freelancer)
  • - Managed client emails, schedules, and data records
  • - Performed accurate data entry tasks using MS Excel and Word
  • - Skilled in entering, updating, and maintaining large volumes of data efficiently
  • - Able to handle multiple tasks and meet deadlines effectively
  • - Maintained a high level of accuracy and confidentiality
Call Center Operations
  • - Inbound & outbound Call Handling
  • - Providing Customer Service
  • - Performance Monitoring
  • - Training & Development
KEY QUALIFICATIONS
CORE COMPETENCIES
Skills
Microsoft WordMicrosoft PowerpointMicrosoft ExcelInternet BrowsingOnline ResearchTypingGoogle DocsGoogle SheetsGmailProblem SolvingTime ManagementDecision MakingTarget AchievementMotivationLeadershipInterpersonal Skills
Education
Higher Secondary School Certificate, ICS
Quaid Science Rawalpindi
Jan 2019 — Jan 2021
Secondary School Certificate, Science
Government Boys High School Rawalpindi
Jan 2017 — Jan 2019
certifications & training
NEBOSH IGC
- International General Certificate in Occupational Health & Safety
CCA - Certificate in Computer Applications
-Fire Fighting Training - First Aid Training - Fire Watcher Training - Hole Watcher Training- Gas Testing Training- Work Permit System Training- Confined Space Entry Training- Work at Height Training- Chemical Awareness- Manual Handing Training
Languages
English
Native
Urdu
Native