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  "basics": {
    "name": "Harriet Bosibori Bikani",
    "summary": "A proactive, dependable, and customer-focused professional with excellent\ncommunication and interpersonal skills. I am passionate about delivering exceptional\ncustomer service, building strong client relationships, and contributing to organizational\nsuccess. I possess the ability to work effectively in fast-paced environments, adapt\nquickly to new responsibilities, and perform both independently and collaboratively\nwithin a team. I am seeking an opportunity where I can utilize my skills while continuing\nto grow professionally."
  },
  "work": [
    {
      "company": "",
      "position": "Volunteer",
      "highlights": [
        "Participated in community service and support activities, demonstrating teamwork, responsibility, and commitment to serving others."
      ]
    },
    {
      "company": "Delish Spa",
      "position": "Cosmetology Assistant",
      "highlights": [
        "Provided professional beauty and cosmetology services.",
        "Maintained cleanliness and hygiene standards.",
        "Assisted clients with beauty consultations.",
        "Recommended suitable beauty products and treatments.",
        "Ensured high levels of customer satisfaction."
      ]
    },
    {
      "company": "Sunda International Group (Twyford Kenya)",
      "position": "Sales Promoter | Marketing Representative",
      "highlights": [
        "Promoted company products to customers.",
        "Increased product visibility through effective marketing.",
        "Generated sales leads and achieved sales targets.",
        "Built and maintained strong customer relationships.",
        "Conducted market surveys and product demonstrations."
      ]
    },
    {
      "company": "Modern Farmers' Base",
      "position": "Sales Assistant | Cashier | Bookkeeper",
      "highlights": [
        "Assisted customers and ensured excellent customer service.",
        "Processed customer payments accurately.",
        "Maintained daily sales and financial records.",
        "Managed inventory and stock records.",
        "Assisted in bookkeeping and cash reconciliation."
      ]
    },
    {
      "company": "Tallulah Ltd",
      "position": "Front Office Assistant | Bookkeeper | Sales Manager",
      "highlights": [
        "Welcoming and assisting clients professionally.",
        "Managing daily office operations.",
        "Maintaining financial records and bookkeeping.",
        "Coordinating sales activities and customer service.",
        "Preparing reports and handling administrative duties."
      ]
    }
  ],
  "education": [
    {
      "institution": "Delish College",
      "degree": "Certificate",
      "field": "Cosmetology",
      "startDate": "2022",
      "endDate": "2023"
    },
    {
      "institution": "Kenya Institute of Management (KIM), Nairobi",
      "degree": "Certificate",
      "field": "Computer Packages",
      "startDate": "2019-01",
      "endDate": "2019-03"
    },
    {
      "institution": "A.B.C. Secondary School",
      "degree": "Kenya Certificate of Secondary Education (KCSE)",
      "startDate": "2015",
      "endDate": "2018"
    },
    {
      "institution": "St. Kizito Primary School",
      "degree": "Kenya Certificate of Primary Education (KCPE)",
      "startDate": "2006",
      "endDate": "2014"
    }
  ],
  "skills": [
    "Customer Service Excellence",
    "Sales and Marketing",
    "Cash Handling and Bookkeeping",
    "Communication and Interpersonal Skills",
    "Relationship Building",
    "Time Management and Organization",
    "Teamwork and Collaboration",
    "Problem Solving and Initiative",
    "Front Office Administration",
    "Basic Computer Skills (MS Word, MS Excel, Email & Social Media)",
    "Fast learner with a strong work ethic",
    "Honest, reliable, and trustworthy",
    "Professional appearance and attitude",
    "Self-motivated and results-oriented",
    "Excellent organizational skills",
    "Able to work under minimum supervision",
    "Punctual and dependable",
    "Willingness to learn and embrace new challenges"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Native"
    },
    {
      "language": "Kiswahili",
      "fluency": "Native"
    }
  ],
  "references": [
    {
      "name": "Jackline Mulwa",
      "company": "Modern Farmers' Base",
      "relationship": "Jackline Mulwa",
      "phone": "0725 897 237"
    },
    {
      "name": "Milka Kwamboka Nyaboke",
      "company": "Sunda International Group",
      "relationship": "Milka Kwamboka Nyaboke",
      "phone": "0748 912 459"
    }
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      "Fast learner with a strong work ethic",
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      "Willingness to learn and embrace new challenges",
      "English",
      "Kiswahili"
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    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Certificate"
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    "platform": "freecv.org"
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