Harriet Bosibori Bikani

A proactive, dependable, and customer-focused professional with excellent communication and interpersonal skills. I am passionate about delivering exceptional customer service, building strong client relationships, and contributing to organizational success. I possess the ability to work effectively in fast-paced environments, adapt quickly to new responsibilities, and perform both independently and collaboratively within a team. I am seeking an opportunity where I can utilize my skills while continuing to grow professionally.

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Languages
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Skills
Work Experience
Volunteer
  • Participated in community service and support activities, demonstrating teamwork, responsibility, and commitment to serving others.
Cosmetology Assistant
Delish Spa
  • Provided professional beauty and cosmetology services.
  • Maintained cleanliness and hygiene standards.
  • Assisted clients with beauty consultations.
  • Recommended suitable beauty products and treatments.
  • Ensured high levels of customer satisfaction.
Sales Promoter | Marketing Representative
Sunda International Group (Twyford Kenya)
  • Promoted company products to customers.
  • Increased product visibility through effective marketing.
  • Generated sales leads and achieved sales targets.
  • Built and maintained strong customer relationships.
  • Conducted market surveys and product demonstrations.
Sales Assistant | Cashier | Bookkeeper
Modern Farmers' Base
  • Assisted customers and ensured excellent customer service.
  • Processed customer payments accurately.
  • Maintained daily sales and financial records.
  • Managed inventory and stock records.
  • Assisted in bookkeeping and cash reconciliation.
Front Office Assistant | Bookkeeper | Sales Manager
Tallulah Ltd
  • Welcoming and assisting clients professionally.
  • Managing daily office operations.
  • Maintaining financial records and bookkeeping.
  • Coordinating sales activities and customer service.
  • Preparing reports and handling administrative duties.
Skills
Customer Service ExcellenceSales and MarketingCash Handling and BookkeepingCommunication and Interpersonal SkillsRelationship BuildingTime Management and OrganizationTeamwork and CollaborationProblem Solving and InitiativeFront Office AdministrationBasic Computer Skills (MS Word, MS Excel, Email & Social Media)Fast learner with a strong work ethicHonest, reliable, and trustworthyProfessional appearance and attitudeSelf-motivated and results-orientedExcellent organizational skillsAble to work under minimum supervisionPunctual and dependableWillingness to learn and embrace new challenges
Education
Certificate, Cosmetology
Delish College
2022 — 2023
Certificate, Computer Packages
Kenya Institute of Management (KIM), Nairobi
Jan 2019 — Mar 2019
Kenya Certificate of Secondary Education (KCSE)
A.B.C. Secondary School
2015 — 2018
Kenya Certificate of Primary Education (KCPE)
St. Kizito Primary School
2006 — 2014
References
Jackline Mulwa
Modern Farmers' Base
Jackline Mulwa
0725 897 237
Milka Kwamboka Nyaboke
Sunda International Group
Milka Kwamboka Nyaboke
0748 912 459
Languages
English
Native
Kiswahili
Native