HARI DAHAL

Business Development Manager – Franchise Expansion

Accomplished Business Development Manager and MBA graduate with over 7 years of international experience across premium retail (Starbucks UAE), workspace solutions (Regus), and IT sectors. Having successfully navigated diverse market landscapes from Dubai to Kathmandu, I understand the resilience and adaptability required to build a brand from the ground up. I am a results-driven strategist who pairs a deep empathy for partner needs with a clinical focus on ROI, franchise economics, and geographic growth. Leveraging a strong digital presence in the lifestyle sector (1,000+ followers/23k+ reel views) to track market trends, I am eager to drive nationwide franchise expansion for a leading apparel portfolio.

Kalopool, Kathmandu instagram.com/kumva.karna
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Language
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Skills
Work Experience
Community Sales Manager
Regus Business Management (Nepal)
Jul 2023 — Jul 2024
  • Improved occupancy by 32% totaling £19,000 through strategic partner relationship management and lead generation
  • Managed cross-functional coordination with vendors and shareholders to ensure excellence in service delivery
  • Led the identification of new procurement needs to ensure smooth operation across multiple community hubs
Sales/Floor Supervisor
Starbucks Coffee (Dubai, UAE)
Feb 2016 — Jan 2020
  • Directed daily operations and partner deployment to ensure brand standards and pristine service delivery
  • Managed local KPIs and shift targets, consistently enhancing brand loyalty through professional customer engagement
  • Ensured strict adherence to visual merchandising and brand philosophies
Business Development Associate
IT Nepal Pvt. Ltd
Jan 2012 — Feb 2014
  • Generated lead presentations and represented the brand at trade exhibitions to drive new client acquisition
  • Oversaw the supply chain integration process to guarantee seamless order completion and customer satisfaction
Skills
Franchise DevelopmentMarket IntelligenceBrand GovernanceFinancial AcumenROI ProjectionsFranchise EconomicsPerformance Monitoring
Education
Master of Business Administration, Project Management
Sikkim Manipal University
MBA, Project Management
Sikkim Manipal University
Languages
English
Fluent
Core Competencies
Franchise Development, Market Intelligence, Brand Governance

Partner Identification, Trend Analysis via Lifestyle Acquisition, and Onboarding. Digital Platforms and Social Media Marketing. Ensuring 100% compliance with brand guidelines and visual merchandising norms.

  • ROI Projections, Franchise Economics, and Performance Monitoring
Education & Distinctions
Fashion & Lifestyle Training

Attended various seminars on fashion trends and brand advocacy.

Employability Skills

LCCI (London Chamber of Commerce Institute).

References available upon request.
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