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    "name": "HANNAH MAE THERESE C. OCAMPO",
    "summary": "Motivated and reliable Bachelor of Science in Nursing graduate with 2 years of customer service experience at McDonald’s and experience in e-commerce. Strong communication, active listening, and interpersonal skills with experience handling customer inquiries and working in fast-paced environments. Seeking an Appointment Setter position where I can apply my healthcare knowledge, customer service experience, and communication skills to effectively assist clients and schedule appointments.",
    "location": "Lower Torre, Inayawan Cebu City"
  },
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    {
      "company": "CUSTOMER SERVICE CREW MEMBER McDonald’s | Cebu City | 2021–2023",
      "position": "CUSTOMER SERVICE CREW MEMBER",
      "startDate": "2021",
      "endDate": "2023",
      "highlights": [
        "Provided friendly and professional customer service in a fast-paced environment",
        "Communicated with customers, took orders, and responded to inquiries and concerns",
        "Handled transactions accurately and efficiently",
        "Worked closely with team members to maintain smooth daily operations"
      ]
    },
    {
      "company": "",
      "position": "E-Commerce Freelancer",
      "startDate": "2020-12",
      "endDate": "2021-04",
      "highlights": [
        "Assisted with planning and promoting products for online customers",
        "Communicated with customers regarding products and inquiries",
        "Helped develop strategies for existing inventory and new product launches",
        "Managed product-related tasks while maintaining professionalism and organization"
      ]
    }
  ],
  "education": [
    {
      "institution": "Southwestern University PHINMA",
      "degree": "Bachelor of Science in Nursing",
      "startDate": "2022",
      "endDate": "2026"
    },
    {
      "institution": "CBD College, Inayawan, Cebu City",
      "degree": "Senior High School – STEM Strand",
      "startDate": "2020",
      "endDate": "2022"
    }
  ],
  "skills": [
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    "Telephone Communication",
    "Online Communication",
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    "Active Listening",
    "Time Management",
    "Problem Solving",
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      "fluency": "Fluent"
    },
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      "fluency": "Fluent"
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    {
      "language": "Cebuano",
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    "yearsOfExperience": 6,
    "seniority": "senior",
    "highestEducation": "Bachelor's"
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