HANNAH MAE THERESE C. OCAMPO

HANNAH MAE THERESE C. OCAMPO

Motivated and reliable Bachelor of Science in Nursing graduate with 2 years of customer service experience at McDonald’s and experience in e-commerce. Strong communication, active listening, and interpersonal skills with experience handling customer inquiries and working in fast-paced environments. Seeking an Appointment Setter position where I can apply my healthcare knowledge, customer service experience, and communication skills to effectively assist clients and schedule appointments.

Lower Torre, Inayawan Cebu City
0+
Years experience
0
Languages
0
Skills
Work Experience
CUSTOMER SERVICE CREW MEMBER
CUSTOMER SERVICE CREW MEMBER McDonald’s | Cebu City | 2021–2023
2021 — 2023
  • Provided friendly and professional customer service in a fast-paced environment
  • Communicated with customers, took orders, and responded to inquiries and concerns
  • Handled transactions accurately and efficiently
  • Worked closely with team members to maintain smooth daily operations
E-Commerce Freelancer
Dec 2020 — Apr 2021
  • Assisted with planning and promoting products for online customers
  • Communicated with customers regarding products and inquiries
  • Helped develop strategies for existing inventory and new product launches
  • Managed product-related tasks while maintaining professionalism and organization
Skills
Appointment SchedulingTelephone CommunicationOnline CommunicationCustomer ServiceHealthcare KnowledgeActive ListeningTime ManagementProblem SolvingTeamworkTelephone & Online CommunicationData Entry & DocumentationProfessional & Confidential Communication
Education
Bachelor of Science in Nursing
Southwestern University PHINMA
2022 — Expected 2026
Senior High School – STEM Strand
CBD College, Inayawan, Cebu City
2020 — 2022
Languages
English
Fluent
Filipino
Fluent
Cebuano
Fluent