HANAN CHOWDHURY

ADMIN

Expert in administration and operations management, specializing in insurance approvals, claims processing, and client communication. Proven track record in enhancing customer service, managing billing documentation, and executing efficient data entry. Skilled in payroll processing, financial record-keeping, and coordinating daily office activities. Adept at streamlining workflows and maintaining operational efficiency with strong organizational and problem-solving skills.

0
Year experience
0
Languages
Work Experience
Sales, Administration & Accounts
Desert Rose Camp
Jun 2026 — PresentCurrentMuscat
  • Managed sales inquiries and conducted follow-ups with prospective and existing clients
  • Maintained professional client communication to ensure high levels of customer satisfaction
  • Handled bookings, prepared contracts, and processed invoicing
  • Maintained accurate customer records and ensured proper data entry
  • Coordinated with team members to support smooth daily operations
  • Performed accounting tasks including vendor payments and staff salary processing (payroll)
  • Managed daily cash collections and tracked incoming payments
  • Assisted with basic financial record-keeping and reporting
INSURANCE CORDINATOR
APOLLO HOSPITAL
07/2020 — Jun 2024Muscat
  • Expertly managed INSURANCE APPROVALS, ensuring timely and accurate authorization for client services in TAT.
  • Well knowledge about Insurance Approvals OP, IP, Pharmacy, Maternity and Dental.
  • Communicated with insurance companies to verify coverage, obtain authorizations, and resolve claim issues.
  • Assisted clients with understanding their insurance benefits and coverage limitations.
  • Diligently maintained comprehensive DOCUMENTATION to support claim validity and facilitate audits.
  • Efficiently coordinated CLAIM SUBMISSION TO INSURANCE companies, optimizing reimbursement processes.
  • Claim submission, batch creation, correction, and validation.
  • Monitoring the claims to be submitted within stipulated period.
  • Coordinated with healthcare providers to obtain necessary documentation for claim submission.
  • Empanelment and Pricing with insurance companies.
  • Prepared insurance claim forms and associated correspondences.
  • Interaction with patient and clinician on explaining the billing cycle.
INSURANCE
ABEER HOSPITAL
02/2018 — 06/2020Muscat
  • Managed daily office operations with efficiency and attention to detail.
  • Streamlined approval processes to enhance workflow and client satisfaction.
  • Expertly handled claim submissions, ensuring accuracy and timely responses.
  • Skilled in claim resubmission, adept at resolving discrepancies and expediting approvals.
FRONT OFFICE - RECEPTION
AMAR DARWISH TRADING
01/2016 — Feb 2018Muscat
  • Data entry and management.
  • Skilled in composing professional emails.
  • Expertise in generating client quotations and processing invoices.
  • Adept at managing and responding to customer inquiries via phone.
Education
High school
BANGLADESH SCHOOL MUSCAT
Diploma of Education
IOU
Languages
ENGLISH
Fluent
TAGALOG
Advanced
ILOCANO
Fluent
ARABIC
Intermediate
HINDI
Intermediate
BANGLA
Basic