{
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  "basics": {
    "name": "GURUPREETH A R",
    "label": "House keeping ",
    "summary": "Motivated hospitality professional with 3+ years of experience overseeing daily housekeeping operations and deep sanitation protocols. Skilled at training and developing personnel, resulting in a 25% improvement in team retention and consistently achieving 95%+ guest satisfaction scores.",
    "location": "Ernakulam, India 683574"
  },
  "work": [
    {
      "company": "Marriot (Tribute Portfolio)",
      "position": "Trainee",
      "location": "Kochi, India",
      "startDate": "2021-01",
      "endDate": "2021-05",
      "highlights": [
        "Maintained organised and updated file systems for easy staff use",
        "Provided administrative support to multiple departments, aiding in the smooth running of day-to-day operations",
        "Registered information on database to preserve accurate details",
        "Entered and verified computer data to create reliable records"
      ]
    },
    {
      "company": "Hotel Dewland",
      "position": "SHouse keeping supervisor",
      "location": "Ernakulam, India",
      "startDate": "2021-06",
      "endDate": "2022-06",
      "highlights": [
        "Oversaw daily operations, ensuring compliance with health and safety regulations"
      ]
    },
    {
      "company": "Rajagiri Hospital",
      "position": "House keeping supervisor",
      "location": "Kochi, India",
      "startDate": "2022-02",
      "endDate": "2023-01",
      "highlights": [
        "Gave clear staff instruction to achieve production output",
        "Resolve Complaints: Investigate and resolve guest issues or complaints regarding housekeeping services promptly.Special Requests: Accommodate guest preferences and special instructions (e.g., extra towels, early room turnaround"
      ]
    },
    {
      "company": "Crown Hotel",
      "position": "House keeping Supervisor",
      "location": "Staffordshire, United Kingdom",
      "startDate": "2023-04",
      "endDate": "2024-10",
      "highlights": [
        "Team Motivation: Ability to inspire staff and foster a positive, productive work culture despite physically demanding routines.Task Delegation: Efficiently assigning room sections, public areas, and deep-cleaning duties based on staff capacity.Conflict Resolution: Managing interpersonal issues within the team and addressing performance feedback in a constructive manner.Training and Coaching: Instructing new hires on company policies, strict safety protocols, and proper cleaning techniques",
        "House keeping manger",
        " Crown Hotel Staffordshire . United Kingdom           Nov 2024- june 2026",
        "A Housekeeping Manager is responsible for ensuring cleanliness, hygiene, and proper maintenance of all rooms and public areas. They supervise housekeeping staff, assign daily tasks, inspect rooms for quality, manage cleaning supplies and inventory, train employees, handle guest requests and complaints, and ensure health and safety standards are followed. Their main goal is to provide a clean, safe, and comfortable environment for guests and staff."
      ]
    }
  ],
  "education": [
    {
      "institution": "BPP UNIVERSITY",
      "degree": "Master of Science",
      "field": "Management",
      "startDate": "2023-03",
      "endDate": "2024-11"
    },
    {
      "institution": "Kerala University",
      "degree": "Bachelor of Science",
      "field": "Hotel Management",
      "startDate": "2018-01",
      "endDate": "2021-05"
    },
    {
      "institution": "St Thomas HSS",
      "degree": "Certificate of Higher Education",
      "field": "Computer Science",
      "startDate": "2016-05",
      "endDate": "2018-05"
    }
  ],
  "skills": [
    "Customer relationship management",
    "Team building",
    "Inventory control",
    "Employee training",
    "Menu planning",
    "Compliance monitoring",
    "Staff scheduling",
    "Customer feedback analysis",
    "Food safety procedures",
    "Operational oversight",
    "Staff instruction",
    "Administrative support",
    "Customer Service",
    "Inventory control and record keeping",
    "Staff training and development",
    "Operations management"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "C1"
    }
  ],
  "certificates": [
    {
      "name": "Master of Business Administration Msc Management",
      "issuer": "BPP UNIVERSITY , London"
    },
    {
      "name": "Bachelor of Science BMS HOTEL MANAGEMENT",
      "issuer": "Kerala University , Thirvanathupuram"
    },
    {
      "name": "Certificate of Higher Education Computer Science",
      "issuer": "St Thomas HSS , Ernakulam"
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
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      "Crown Hotel",
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      "Master of Business Administration Msc Management",
      "Bachelor of Science BMS HOTEL MANAGEMENT",
      "Certificate of Higher Education Computer Science",
      "House keeping"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Master's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
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    "lastModified": "2026-07-02T18:02:29.936Z",
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}