{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Gökhan Berk ÖZ",
    "image": "https://freecv.org/i/enhanced-photos/278a620a-5076-4d74-a30e-ed51a59668e2/whitestudio-1785491610859.webp",
    "summary": "Customer-focused professional with experience in retail and hospitality, delivering exceptional service in fast-paced environments. Complemented by aviation training in Cabin Crew Operations, Aviation English, Security Awareness, and Effective Communication, I am committed to delivering safe, professional, and memorable passenger experiences in an international airline environment.",
    "location": "Ankara, Turkey"
  },
  "work": [
    {
      "company": "Zara (Inditex)",
      "position": "Cashier",
      "location": "Ankara, Turkey",
      "startDate": "2025-06",
      "current": true,
      "highlights": [
        "Delivered exceptional customer service while maintaining high service standards in a fast-paced retail environment.",
        "Resolved customer inquiries and concerns professionally, ensuring a positive shopping experience.",
        "Supported the onboarding and training of new team members as a Coach, promoting company standards and best practices.",
        "Collaborated effectively with team members to ensure smooth daily store operations."
      ]
    },
    {
      "company": "Joiland",
      "position": "Play Area Attendant",
      "location": "Ankara, Turkey",
      "startDate": "2022-07",
      "endDate": "2022-09",
      "highlights": [
        "Ensured a safe and enjoyable environment for children and families.",
        "Assisted guests while maintaining excellent customer service standards."
      ]
    }
  ],
  "education": [
    {
      "institution": "Hacettepe University",
      "degree": "Bachelor of Arts",
      "field": "German Language and Literature",
      "startDate": "2020",
      "endDate": "2026"
    }
  ],
  "skills": [
    "Customer Service",
    "Communication Skills",
    "Problem Solving",
    "Teamwork",
    "Adaptability"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "B2"
    },
    {
      "language": "German",
      "fluency": "B1"
    },
    {
      "language": "Turkish",
      "fluency": "Native"
    }
  ],
  "certificates": [
    {
      "name": "Cabin Crew Training",
      "issuer": "Turkish Aeronautical Association University",
      "date": "2026-02"
    },
    {
      "name": "Aviation English",
      "issuer": "Turkish Aeronautical Association University",
      "date": "2026-02"
    },
    {
      "name": "Security Awareness Training",
      "issuer": "Turkish Aeronautical Association University",
      "date": "2026-02"
    },
    {
      "name": "Effective Communication & Public Speaking",
      "issuer": "Turkish Aeronautical Association University",
      "date": "2026-02"
    },
    {
      "name": "Cabin Mock-up Procedures",
      "issuer": "Turkish Aeronautical Association University",
      "date": "2026-02"
    }
  ],
  "referencesMode": "hide",
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Cashier",
      "Zara (Inditex)",
      "Play Area Attendant",
      "Joiland",
      "German Language and Literature",
      "Customer Service",
      "Communication Skills",
      "Problem Solving",
      "Teamwork",
      "Adaptability",
      "English",
      "German",
      "Turkish",
      "Cabin Crew Training",
      "Aviation English",
      "Security Awareness Training",
      "Effective Communication & Public Speaking",
      "Cabin Mock-up Procedures"
    ],
    "yearsOfExperience": 4,
    "seniority": "mid",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
  "meta": {
    "version": "1.2.2",
    "canonical": "https://livelink.cv/gkhanberk-z/cv.json",
    "lastModified": "2026-07-31T10:02:00.904Z",
    "generator": "FreeCV.org"
  }
}