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  "basics": {
    "name": "Giedre Juodvalkyte",
    "label": "Deputy List Officer",
    "summary": "Experienced and reliable professional with a strong background in management, administration, customer service, team leadership and financial control. I have experience working in busy customer-focused environments where organisation, accuracy and good communication are important. In my current role as a Cash Officer, I handle financial records, discrepancies and conduct thorough investigations involving missing funds, suspected theft and fraud. I bring a keen attention to detail and a commitment to following procedures in sensitive situations. I am looking to develop my career as a Deputy List Officer in the Ministry of Justice, where I can leverage my skills and experience to support the vital work of public service.",
    "location": "London"
  },
  "work": [
    {
      "company": "Private Business",
      "position": "Security Officer / Cash Office",
      "startDate": "2024-11",
      "current": true,
      "highlights": [
        "Count and verify cash accurately and prepare the takings for banking",
        "Work within the cash office and handle sensitive financial information",
        "Check cash records and investigate discrepancies",
        "Investigate missing funds and unusual transactions",
        "Support investigations relating to suspected theft, fraud or other financial irregularities",
        "Follow company procedures when dealing with incidents and investigations",
        "Maintain confidentiality when dealing with sensitive information",
        "Communicate with colleagues and different departments to gather information",
        "Remain professional and calm when dealing with difficult or sensitive situations",
        "Ensure work is completed accurately and within required timescales",
        "Use computer systems to record and review information"
      ]
    },
    {
      "company": "Venchi Chocolate Store",
      "position": "Assistant Manager",
      "startDate": "2023-09",
      "endDate": "2024-11",
      "highlights": [
        "Support the day-to-day running of the store",
        "Supervise and support members of the team",
        "Organise staff and ensure adequate cover",
        "Provide guidance and support to colleagues",
        "Deal with customer queries, complaints and difficult situations",
        "Handle cash and support financial procedures",
        "Monitor sales and store performance",
        "Ensure company procedures and standards are followed",
        "Communicate information between management and staff",
        "Help train new members of staff",
        "Complete administrative tasks and maintain accurate information",
        "Work in a busy environment and prioritise tasks according to business needs"
      ]
    },
    {
      "company": "Poseidon Trading",
      "position": "E-commerce Manager",
      "startDate": "2021-11",
      "endDate": "2023-08",
      "highlights": [
        "Work closely with the development and design of new products",
        "Plan promotional and advertising campaigns",
        "Develop pricing strategies",
        "Manage website content and product uploads",
        "Develop content calendars",
        "Work on website and landing page updates",
        "Look after existing corporate customers",
        "Manage several tasks and deadlines at the same time",
        "Use computer systems regularly to update and manage information"
      ]
    },
    {
      "company": "Leonidas Confectionary",
      "position": "Manager",
      "startDate": "2018-08",
      "endDate": "2021-11",
      "highlights": [
        "Manage teams across two shops",
        "Provide guidance and support to teams of up to 12 people",
        "Organise staff timetables and workloads",
        "Monitor staff and sales performance",
        "Support recruitment, selection and training of new employees",
        "Assist senior management with monthly reports and budgets",
        "Maintain good relationships with customers and suppliers",
        "Deal with customer issues and complaints",
        "Ensure company procedures and standards are followed",
        "Work towards business targets and deadlines",
        "Make day-to-day decisions to ensure the smooth running of the business"
      ]
    },
    {
      "company": "Leonidas Confectionary",
      "position": "Sales Representative",
      "startDate": "2017-07",
      "endDate": "2018-08",
      "highlights": [
        "Visit shops and concessions to check compliance with company regulations",
        "Organise tasting events and support brand awareness",
        "Prepare presentations and attend meetings with potential clients",
        "Analyse sales and market information",
        "Prepare status reports for management",
        "Report on customer needs, problems and potential opportunities",
        "Communicate with different teams and customers"
      ]
    },
    {
      "company": "Leonidas Confectionary at Harrods",
      "position": "Concession Manager",
      "startDate": "2014-09",
      "endDate": "2017-07",
      "highlights": [
        "Worked as a Counter Manager "
      ]
    },
    {
      "company": "Leonidas Confectionary",
      "position": "Sales Associate",
      "startDate": "2014-02",
      "endDate": "2014-09",
      "highlights": [
        "Worked as a sales associate"
      ]
    },
    {
      "company": "Skonis Food Store, Welling",
      "position": "Sales Assistant",
      "startDate": "2012-12",
      "endDate": "2014-02",
      "highlights": [
        "Assisted customers and supported sales activities"
      ]
    },
    {
      "company": "Hesburger, Vilnius, Lithuania",
      "position": "Sales Assistant",
      "startDate": "2012-01",
      "endDate": "2012-06",
      "highlights": [
        "Assisted customers and supported sales activities"
      ]
    }
  ],
  "education": [
    {
      "institution": "Highfield Awarding Body for Compliance",
      "degree": "Level 3 Award in Supervising Food Safety in Catering (QCF)",
      "startDate": "2014-10"
    },
    {
      "institution": "Technology and Business Vocational Training Centre, Lithuania",
      "degree": "Vocational Training Certificate",
      "field": "Administration",
      "startDate": "2010-09",
      "endDate": "2012-06"
    }
  ],
  "skills": [
    "Administrative and organisational skills",
    "Team leadership and staff management",
    "Customer service and communication",
    "Microsoft Office and computer systems",
    "Cash handling and financial administration",
    "Investigating discrepancies and incidents",
    "Attention to detail and accurate record keeping",
    "Preparing reports and monitoring information",
    "Time management and prioritising workloads",
    "Working under pressure and meeting deadlines",
    "Problem solving and decision making",
    "Handling confidential and sensitive information",
    "Working with different teams and stakeholders",
    "Staff scheduling and coordination",
    "Following policies, procedures and company standards",
    "Resilience and ability to deal with challenging situations"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    }
  ],
  "referencesMode": "hide",
  "x-customSections": [
    {
      "name": "ADDITIONAL STRENGTHS",
      "items": [
        {
          "name": "Leadership",
          "summary": "Experienced in supervising teams, allocating work, supporting colleagues and helping teams achieve targets."
        },
        {
          "name": "Organisation",
          "summary": "Used to managing multiple responsibilities, staff schedules, reports, customer requirements and deadlines at the same time."
        },
        {
          "name": "Communication",
          "summary": "Confident communicating with customers, colleagues, managers, suppliers and other stakeholders, both verbally and in writing."
        },
        {
          "name": "Accuracy and attention to detail",
          "summary": "My current cash office role requires me to identify discrepancies, check information carefully and investigate issues involving money and financial records."
        },
        {
          "name": "Integrity",
          "summary": "I take honesty and doing the right thing seriously. I am comfortable raising concerns when something does not appear correct and following matters through until the facts are established."
        },
        {
          "name": "Customer service",
          "summary": "More than ten years of experience working directly with customers and dealing with enquiries, complaints and difficult situations professionally."
        },
        {
          "name": "IT",
          "summary": "Comfortable using computer systems for administration, reporting, managing information, e-commerce and day-to-day business activities."
        },
        {
          "name": "Adaptability",
          "summary": "I have worked successfully in retail management, e-commerce and security/cash office environments and have consistently adapted to new responsibilities and working practices."
        }
      ]
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
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    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Certificate"
  },
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