{
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  "basics": {
    "name": "Frederik Kierkegaard",
    "label": "Customer support, Sales & Data annotation",
    "summary": "Dedicated and detail-oriented professional with proven\nexperience in customer service, sales, and data\nannotation. Skilled at building strong client relationships,\nmeeting sales targets, and delivering high-quality,\naccurate data for machine learning and AI projects.\nKnown for excellent communication, problem-solving\nabilities, and a strong commitment to providing\nexceptional results in fast-paced environments.",
    "location": "Torshavn, Faroe Island"
  },
  "work": [
    {
      "company": "MIndy Support",
      "position": "Data annotation specialist",
      "startDate": "2025-05",
      "current": true,
      "highlights": [
        "Label text, image, and audio data for machine learning models with high accuracy",
        "Follow complex instructions and meet tight deadlines consistently",
        "Ensure high-quality data output for AI training and evaluation"
      ]
    },
    {
      "company": "Nike",
      "position": "Athlete/Salesman",
      "location": "Aarhus, Denmark",
      "startDate": "2024-09",
      "endDate": "2025-05",
      "highlights": [
        "Cultivated strong customer service and communication skills to enhance client interactions",
        "Recommended products tailored to customer lifestyles and performance aspirations",
        "Gained experience in sales techniques, visual merchandising, and transaction handling"
      ]
    },
    {
      "company": "Cooks & Crows",
      "position": "Bartender",
      "location": "Århus, MJ, Denmark",
      "startDate": "2024-09",
      "endDate": "2025-02",
      "highlights": [
        "Developed strong communication and customer service skills through constant guest interaction",
        "Multitasked efficiently in fast-paced environments while maintaining attention to detail",
        "Gained knowledge about drinks and alcohol serving"
      ]
    },
    {
      "company": "Grenaa Isoler",
      "position": "Fire safety insulator/Site-Manager",
      "location": "Odense, Denmark",
      "startDate": "2024-02",
      "endDate": "2024-09",
      "highlights": [
        "Oversaw daily operations on construction sites to ensure optimal workflow",
        "Coordinated teams to guarantee projects were completed safely, on schedule, and to high quality standards",
        "Managed workload, allocated resources effectively, and ensured compliance with safety regulations"
      ]
    },
    {
      "company": "Evergrowth",
      "position": "Copywriter",
      "location": "Remote - Freelance",
      "startDate": "2023-12",
      "endDate": "2024-02",
      "highlights": [
        "Crafted compelling, audience-focused content across diverse platforms",
        "Adapted writing style to suit various brands and industries",
        "Conducted thorough research to support content creation"
      ]
    },
    {
      "company": "Majorel",
      "position": "Customer Service Specialist",
      "location": "Athens, Greece",
      "startDate": "2023-05",
      "endDate": "2023-11",
      "highlights": [
        "Practised active listening to comprehend customer needs and communicated clearly",
        "Cultivated empathy for customers and their concerns",
        "Refined problem-solving skills by analysing situations and formulating creative solutions",
        "Managed multiple customer inquiries efficiently"
      ]
    },
    {
      "company": "Teleperformance",
      "position": "Technical Support Specialist",
      "location": "Athens, Greece",
      "startDate": "2023-02",
      "endDate": "2023-05",
      "highlights": [
        "Addressed customer complaints and achieved high satisfaction ratings",
        "Resolved issues proactively with one-call solutions",
        "Conceptualised customer service improvement initiatives to reduce wait times"
      ]
    },
    {
      "company": "EFAS",
      "position": "Patient Transporter",
      "location": "Aalborg, Denmark",
      "startDate": "2022-01",
      "endDate": "2022-10",
      "highlights": [
        "Transported patients securely to medical facilities",
        "Maintained flexible availability for on-call hours",
        "Conducted mechanical checklists to monitor ambulance functionality",
        "Assisted patients onto ambulance gurneys and facilitated transfers"
      ]
    },
    {
      "company": "NHM Transport",
      "position": "Mover",
      "location": "Aalborg, Denmark",
      "startDate": "2020-05",
      "endDate": "2020-09",
      "highlights": [
        "Issued shipping instructions and provided routing information for prompt deliveries",
        "Adapted quickly to new concepts and collaborated effectively within a team",
        "Resolved problems and enhanced operations while providing exceptional service"
      ]
    },
    {
      "company": "HS Service",
      "position": "Express Courier",
      "location": "Aalborg, Denmark",
      "startDate": "2019-08",
      "endDate": "2020-04",
      "highlights": [
        "Maintained detailed log book and submitted documentation consistently",
        "Demonstrated safe driving with zero accidents",
        "Maximised load safety by balancing and securing products during transit",
        "Conducted regular inspections and maintenance to ensure equipment peak capacity"
      ]
    },
    {
      "company": "NCC",
      "position": "Construction Worker ",
      "location": "Aalborg, Denmark",
      "startDate": "2018-11",
      "endDate": "2019-04",
      "highlights": [
        "Framed, remodelled, and finished wood and metal structures",
        "Evaluated work for compliance with specifications and safety regulations",
        "Participated in maintenance tasks to ensure functionality and safety",
        "Constructed and installed custom doors and frames to specification",
        "Installed insulation, trim, and finishing touches to enhance final appearances"
      ]
    },
    {
      "company": "SalesPartners TM",
      "position": "Sales Representative",
      "location": "Aalborg, Denmark",
      "startDate": "2018-07",
      "endDate": "2018-11",
      "highlights": [
        "Developed and delivered compelling sales presentations",
        "Cultivated comprehensive understanding of products and competitors",
        "Formulated and executed sales strategies to bolster profits",
        "Consistently attained or exceeded sales quotas"
      ]
    },
    {
      "company": "KIWI Minipris",
      "position": "Keyholder/Cashier",
      "location": "Hobro, Denmark",
      "startDate": "2014-08",
      "endDate": "2017-05",
      "highlights": [
        "Progressed from cashier to keyholder showcasing rapid professional development",
        "Trained, coached, and motivated staff to uphold high performance standards",
        "Maintained clean and organised production areas to prevent hazards",
        "Mentored new employees on equipment operation protocols",
        "Resolved customer complaints efficiently adapting policies"
      ]
    },
    {
      "company": "Shell",
      "position": "Service Assistant",
      "location": "Hadsund, Denmark",
      "startDate": "2013-08",
      "endDate": "2014-06",
      "highlights": [
        "Coordinated customer deliveries and facilitated order fulfilment",
        "Sanitised kitchen counters and eliminated grime effectively",
        "Implemented suggestive selling techniques to enhance sales outcomes",
        "Provided product samples and assisted customers"
      ]
    },
    {
      "company": "Terndrup Kro",
      "position": "Kitchen Assistant",
      "location": "Terndrup, Denmark",
      "startDate": "2012-04",
      "endDate": "2013-07",
      "highlights": [
        "Maintained kitchen cleanliness and sanitation",
        "Assisted in preparing dishes and delivering them to guests"
      ]
    }
  ],
  "education": [
    {
      "institution": "August Mariagerfjord Gymnasium Hobro, Denmark",
      "degree": "High School Diploma",
      "startDate": "2014",
      "endDate": "2018-07"
    },
    {
      "institution": "Deakra Aalborg, Denmark",
      "degree": "Truck Certificate",
      "startDate": "2019"
    }
  ],
  "skills": [
    "Data Annotation",
    "Customer Swervice",
    "Sales",
    "Carpentry"
  ],
  "languages": [
    {
      "language": "Danish",
      "fluency": "Native"
    },
    {
      "language": "English",
      "fluency": "Professional"
    },
    {
      "language": "Spanish",
      "fluency": "Basic"
    }
  ],
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    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Diploma"
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    "platform": "freecv.org"
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