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  "basics": {
    "name": "Francois Slabbert",
    "label": "Experienced and self-motivated Artisan/Sales/PSSR/Site Manager",
    "email": "francoisslabbert3@gmail.com",
    "phone": "0609879254",
    "summary": "Experienced Artisan and Sales Manager with over 29 years in the Construction and Mining industries. Proven track record of improving operations, driving customer satisfaction, and achieving sales growth. Skilled in project management, client relations, and team leadership, with a passion for developing strategies that enhance business outcomes.",
    "location": "Middelburg, Mpumalanga"
  },
  "work": [
    {
      "company": "ITRAfrica",
      "position": "Business Development Manager - Mining",
      "location": "Middelburg, Mpumalanga",
      "startDate": "2023-06",
      "current": true,
      "highlights": [
        "Developed a comprehensive budget and tracked expenses to ensure financial stability",
        "Developed and implemented a risk management plan to mitigate potential risks and ensure compliance",
        "Researched and implemented new technologies to improve operational efficiency and cost savings",
        "Developed a customer service strategy that improved customer satisfaction ratings",
        "Negotiated contracts with vendors and clients to maximize value and reduce costs",
        "Generated leads through online advertising campaigns, resulting in an increase in sales",
        "Developed and maintained relationships with clients by providing superior customer service",
        "Utilized data analytics to identify customer trends and optimize sales strategies",
        "Researched and identified potential new markets to expand business opportunities"
      ]
    },
    {
      "company": "Mazoza Mining & Supplies",
      "position": "Self Employed",
      "location": "Jhb",
      "startDate": "2022-11",
      "endDate": "2023-06",
      "highlights": [
        "Built strong relationships with key stakeholders and partners to increase business opportunities",
        "Established and maintained a strong presence in the industry through speaking engagements and industry events",
        "Established a successful business and achieved substantial growth within the first year",
        "Leveraged data analytics to identify customer trends and optimize service offerings",
        "Developed a comprehensive budget and tracked expenses to ensure financial stability"
      ]
    },
    {
      "company": "Spec-cast Wear Parts",
      "position": "Key Account Mining Manager",
      "location": "Pomona, JHB",
      "startDate": "2020-12",
      "endDate": "2022-10",
      "highlights": [
        "Built strong relationships with key customers and stakeholders, resulting in repeat business and referrals",
        "Coordinated account activities between clients and internal departments, resulting in an increase in customer retention",
        "Compiled and analyzed financial data, providing key insights to management that contributed to an increase in revenue",
        "Developed and tracked key performance indicators (KPIs) that allowed for better decision-making and forecasting",
        "Developed and maintained relationships with key clients, resulting in an increase in revenue",
        "Established and maintained productive relationships with key stakeholders and decision-makers"
      ]
    },
    {
      "company": "Paramount tracks",
      "position": "Sales Manager",
      "location": "Middelburg, Mpumalanga",
      "startDate": "2018-05",
      "endDate": "2020-11",
      "highlights": [
        "Developed a sales forecasting model that accurately predicted future sales trends",
        "Implemented a sales tracking system to monitor sales performance across all regions",
        "Developed and implemented a marketing plan that increased brand awareness within the target demographic",
        "Analyzed customer data to identify buying patterns and trends, resulting in an increase in customer engagement",
        "Led a team of sales representatives to exceed quarterly sales targets",
        "Created an incentive program that resulted in an increase in sales",
        "Developed and implemented a CRM system to streamline sales processes and improve customer service",
        "Conducted market research and analysis to identify new opportunities, resulting in an increase in customer acquisition",
        "Conducted weekly sales meetings to provide guidance and review progress, resulting in an improvement in team morale"
      ]
    },
    {
      "company": "Barloworld-Equipment",
      "position": "Customer Service Representative/PSSR/Site Manager – Product Support",
      "location": "Middelburg, Mpumalanga",
      "startDate": "2006-10",
      "endDate": "2018-05",
      "highlights": [
        "Developed a customer loyalty program that increased customer retention",
        "Developed and implemented new customer service processes that reduced customer inquiries",
        "Developed a comprehensive customer service training program that reduced customer wait times",
        "Created a customer service dashboard that provided real-time customer service metrics",
        "Developed a system for tracking customer feedback that improved customer retention",
        "Developed and implemented customer service standards that improved customer satisfaction",
        "Wrote and delivered engaging presentations to customers, resulting in an increase in sales revenue",
        "Developed and implemented promotional strategies that resulted in an increase in customer acquisition"
      ]
    },
    {
      "company": "Barloworld-Equipment",
      "position": "Automotive Technician - Mining",
      "location": "Middelburg, Mpumalanga",
      "startDate": "2001-02",
      "endDate": "2006-10",
      "highlights": [
        "Followed detailed assembly instructions and diagrams to assemble components",
        "Developed and maintained accurate records of work performed, parts used, and time spent on projects",
        "Performed machine setup and calibration to ensure parts were within required tolerance levels",
        "Developed and implemented a new assembly process that improved production efficiency",
        "Utilized hand tools and specialized machinery to assemble complex components with a high degree of accuracy",
        "Followed strict safety protocols to ensure the protection of personnel and equipment",
        "Coordinated with other departments to ensure the timely delivery of components and materials",
        "Inspected components for defects and accuracy and ensured they met quality standards",
        "Troubleshot and repaired a wide range of electronic and mechanical components, resulting in a decrease in production downtime"
      ]
    },
    {
      "company": "Prince Motors",
      "position": "Automotive Technician",
      "location": "Benoni/Alan Black Auto-Electrical, Springs",
      "startDate": "1992-06",
      "endDate": "2001-01",
      "highlights": [
        "Utilized computer-aided diagnostic systems to identify and diagnose vehicle issues",
        "Tested and adjusted electronic and mechanical systems to ensure optimal performance",
        "Followed safety protocols to ensure the safety of both the vehicle and the technician",
        "Performed preventive maintenance on vehicles to identify and fix potential issues before they caused damage or malfunctions",
        "Replaced components and parts to ensure vehicles met safety standards and manufacturer specifications",
        "Utilized schematics and diagrams to troubleshoot and repair complex systems"
      ]
    },
    {
      "company": "SAAF - South-African Air Force",
      "position": "Artisan - Avionics Instrumentation",
      "location": "Pretoria",
      "startDate": "1987-01",
      "endDate": "1992-05",
      "highlights": [
        "Collaborated with maintenance teams to troubleshoot and repair equipment and instrumentation",
        "Troubleshot and repaired avionics systems, resulting in a decrease in flight delays and cancellations",
        "Installed and calibrated instrumentation and control systems to ensure accuracy and reliability of data"
      ]
    }
  ],
  "education": [
    {
      "institution": "Hans Moore Technical School",
      "degree": "Matrick - Standard 10",
      "field": "Electrical/Electronics, Science, Engineering Technologies drawings, Maths, English, Afrikaans",
      "startDate": "1986-01",
      "endDate": "1986-12"
    },
    {
      "institution": "Technical College - Pietersburg, Polokwane",
      "degree": "N2 & N3",
      "field": "Logics, Maths, Technical Drawings, Aircraft Avionics",
      "startDate": "1988-02",
      "endDate": "1989-11"
    },
    {
      "institution": "SAAF",
      "degree": "Artisan",
      "field": "Aircraft Technician",
      "startDate": "1987-01",
      "endDate": "1990-02"
    },
    {
      "institution": "VW South-Africa",
      "degree": "Artisan - Automotive Technician",
      "field": "Auto-Electrician",
      "startDate": "1990-03",
      "endDate": "1992-03"
    }
  ],
  "skills": [
    "Microsoft Office",
    "Communication",
    "Self-motivation",
    "Conflict Resolution",
    "Time Management",
    "Decision Making",
    "Problem Solving",
    "Adaptability",
    "Teamwork",
    "Leadership",
    "Fast Learner",
    "Ability to Work in a Team",
    "Computer Skills",
    "Ability to Work Under Pressure",
    "Customer Service",
    "Communication Skills",
    "Multitasking Skills",
    "Highly Organized",
    "Creative Thinking",
    "Collaboration & Teamwork",
    "Interpersonal Communication Skills",
    "Flexibility and Adaptability",
    "Management",
    "Marketing",
    "Effective Team Leader",
    "Strong Communication Skills"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Afrikaans",
      "fluency": "Fluent"
    }
  ],
  "certificates": [
    {
      "name": "Cat Certified Certificate - Management Information Systems",
      "issuer": "Harvard ManageMentor",
      "date": "2018-01"
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
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      "Logics, Maths, Technical Drawings, Aircraft Avionics",
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      "Self-motivation",
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      "Time Management",
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      "Afrikaans",
      "Cat Certified Certificate - Management Information Systems"
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    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
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