Francois Slabbert

Experienced and self-motivated Artisan/Sales/PSSR/Site Manager

Experienced Artisan and Sales Manager with over 29 years in the Construction and Mining industries. Proven track record of improving operations, driving customer satisfaction, and achieving sales growth. Skilled in project management, client relations, and team leadership, with a passion for developing strategies that enhance business outcomes.

[email protected] 0609879254 Middelburg, Mpumalanga
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Languages
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Skills
0
Certification
Work Experience
Business Development Manager - Mining
ITRAfrica
Jun 2023 — PresentCurrentMiddelburg, Mpumalanga
  • Developed a comprehensive budget and tracked expenses to ensure financial stability
  • Developed and implemented a risk management plan to mitigate potential risks and ensure compliance
  • Researched and implemented new technologies to improve operational efficiency and cost savings
  • Developed a customer service strategy that improved customer satisfaction ratings
  • Negotiated contracts with vendors and clients to maximize value and reduce costs
  • Generated leads through online advertising campaigns, resulting in an increase in sales
  • Developed and maintained relationships with clients by providing superior customer service
  • Utilized data analytics to identify customer trends and optimize sales strategies
  • Researched and identified potential new markets to expand business opportunities
Self Employed
Mazoza Mining & Supplies
Nov 2022 — Jun 2023Jhb
  • Built strong relationships with key stakeholders and partners to increase business opportunities
  • Established and maintained a strong presence in the industry through speaking engagements and industry events
  • Established a successful business and achieved substantial growth within the first year
  • Leveraged data analytics to identify customer trends and optimize service offerings
  • Developed a comprehensive budget and tracked expenses to ensure financial stability
Key Account Mining Manager
Spec-cast Wear Parts
Dec 2020 — Oct 2022Pomona, JHB
  • Built strong relationships with key customers and stakeholders, resulting in repeat business and referrals
  • Coordinated account activities between clients and internal departments, resulting in an increase in customer retention
  • Compiled and analyzed financial data, providing key insights to management that contributed to an increase in revenue
  • Developed and tracked key performance indicators (KPIs) that allowed for better decision-making and forecasting
  • Developed and maintained relationships with key clients, resulting in an increase in revenue
  • Established and maintained productive relationships with key stakeholders and decision-makers
Sales Manager
Paramount tracks
May 2018 — Nov 2020Middelburg, Mpumalanga
  • Developed a sales forecasting model that accurately predicted future sales trends
  • Implemented a sales tracking system to monitor sales performance across all regions
  • Developed and implemented a marketing plan that increased brand awareness within the target demographic
  • Analyzed customer data to identify buying patterns and trends, resulting in an increase in customer engagement
  • Led a team of sales representatives to exceed quarterly sales targets
  • Created an incentive program that resulted in an increase in sales
  • Developed and implemented a CRM system to streamline sales processes and improve customer service
  • Conducted market research and analysis to identify new opportunities, resulting in an increase in customer acquisition
  • Conducted weekly sales meetings to provide guidance and review progress, resulting in an improvement in team morale
Customer Service Representative/PSSR/Site Manager – Product Support
Barloworld-Equipment
Oct 2006 — May 2018Middelburg, Mpumalanga
  • Developed a customer loyalty program that increased customer retention
  • Developed and implemented new customer service processes that reduced customer inquiries
  • Developed a comprehensive customer service training program that reduced customer wait times
  • Created a customer service dashboard that provided real-time customer service metrics
  • Developed a system for tracking customer feedback that improved customer retention
  • Developed and implemented customer service standards that improved customer satisfaction
  • Wrote and delivered engaging presentations to customers, resulting in an increase in sales revenue
  • Developed and implemented promotional strategies that resulted in an increase in customer acquisition
Automotive Technician - Mining
Barloworld-Equipment
Feb 2001 — Oct 2006Middelburg, Mpumalanga
  • Followed detailed assembly instructions and diagrams to assemble components
  • Developed and maintained accurate records of work performed, parts used, and time spent on projects
  • Performed machine setup and calibration to ensure parts were within required tolerance levels
  • Developed and implemented a new assembly process that improved production efficiency
  • Utilized hand tools and specialized machinery to assemble complex components with a high degree of accuracy
  • Followed strict safety protocols to ensure the protection of personnel and equipment
  • Coordinated with other departments to ensure the timely delivery of components and materials
  • Inspected components for defects and accuracy and ensured they met quality standards
  • Troubleshot and repaired a wide range of electronic and mechanical components, resulting in a decrease in production downtime
Automotive Technician
Prince Motors
Jun 1992 — Jan 2001Benoni/Alan Black Auto-Electrical, Springs
  • Utilized computer-aided diagnostic systems to identify and diagnose vehicle issues
  • Tested and adjusted electronic and mechanical systems to ensure optimal performance
  • Followed safety protocols to ensure the safety of both the vehicle and the technician
  • Performed preventive maintenance on vehicles to identify and fix potential issues before they caused damage or malfunctions
  • Replaced components and parts to ensure vehicles met safety standards and manufacturer specifications
  • Utilized schematics and diagrams to troubleshoot and repair complex systems
Artisan - Avionics Instrumentation
SAAF - South-African Air Force
Jan 1987 — May 1992Pretoria
  • Collaborated with maintenance teams to troubleshoot and repair equipment and instrumentation
  • Troubleshot and repaired avionics systems, resulting in a decrease in flight delays and cancellations
  • Installed and calibrated instrumentation and control systems to ensure accuracy and reliability of data
Skills
Microsoft OfficeCommunicationSelf-motivationConflict ResolutionTime ManagementDecision MakingProblem SolvingAdaptabilityTeamworkLeadershipFast LearnerAbility to Work in a TeamComputer SkillsAbility to Work Under PressureCustomer ServiceCommunication SkillsMultitasking SkillsHighly OrganizedCreative ThinkingCollaboration & TeamworkInterpersonal Communication SkillsFlexibility and AdaptabilityManagementMarketingEffective Team LeaderStrong Communication Skills
Education
Matrick - Standard 10, Electrical/Electronics, Science, Engineering Technologies drawings, Maths, English, Afrikaans
Hans Moore Technical School
Jan 1986 — Dec 1986
N2 & N3, Logics, Maths, Technical Drawings, Aircraft Avionics
Technical College - Pietersburg, Polokwane
Feb 1988 — Nov 1989
Artisan, Aircraft Technician
SAAF
Jan 1987 — Feb 1990
Artisan - Automotive Technician, Auto-Electrician
VW South-Africa
Mar 1990 — Mar 1992
Certifications
Cat Certified Certificate - Management Information Systems
Harvard ManageMentor
January 2018
Languages
English
Fluent
Afrikaans
Fluent
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