Fatimah Hayder Ahmed

FATIMAH HAYDER AHMED Dental Surgery Graduate | Customer Service & Sales-Oriented Professional Sharjah, United Arab Emirates 0543221987 | [email protected] Iraqi | UAE Resident PROFESSIONAL SUMMARY Motivated and detail-oriented Bachelor of Dental Surgery (BDS) graduate with a strong academic foundation in dental care, patient communication, clinical safety, and healthcare practices. A quick learner with a professional attitude and strong interpersonal skills, capable of communicating effectively with patients and colleagues from diverse backgrounds. Combines a healthcare background with transferable skills in customer service, communication, relationship building, presentation, and sales-oriented interaction. Seeking an opportunity to develop professionally, contribute to a high-performing team, and build practical experience in healthcare, dental, customer service, or sales environments. EDUCATION Bachelor of Dental Surgery (BDS) Ashor University – Baghdad, Iraq Graduated: 2024 DENTAL & HEALTHCARE KNOWLEDGE * Patient Assessment & Medical History Taking * Oral Health Education & Patient Communication * Basic Dental Procedures & Clinical Assistance * Infection Prevention & Control * Dental Instruments & Clinical Equipment * Patient Documentation & Record Keeping * Dental and Medical Terminology * Basic Treatment Planning Knowledge * Patient Safety & Professional Ethics * Understanding of Clinical Hygiene & Sterilization Procedures SALES & CUSTOMER SERVICE SKILLS * Customer Needs Assessment * Relationship Building * Effective Verbal Communication * Product & Service Presentation * Persuasion & Negotiation Fundamentals * Lead Follow-Up & Customer Engagement * Understanding Customer Requirements * Handling Customer Questions Professionally * Building Trust & Long-Term Client Relationships * Goal-Oriented Approach PROFESSIONAL SKILLS * Excellent Communication Skills * Strong Interpersonal Skills * Active Listening * Teamwork & Collaboration * Fast Learning & Adaptability * Time Management * Attention to Detail * Problem Solving * Organization & Responsibility * Professional Appearance & Conduct * Ability to Work Under Pressure * Positive and Patient-Centered Attitude LANGUAGES Arabic: Native English: Native ADDITIONAL INFORMATION * UAE Resident * Available for employment in the UAE * Open to healthcare, dental, customer service, administration, and sales opportunities * Strong interest in continuous professional development